Medical Administrative Assistant (CCMA preferred)

JOB SUMMARY:

The basic function of the Medical Administrative Assistant is to handle non-clinical administrative and clerical duties for the physician(s) and physician assistant(s) to whom assigned.  Duties typically include telephone calls, correspondence and clerical functions.  May serve as a resource for other secretaries in the department.

QUALIFICATIONS AND EDUCATION:     

Qualifications:

·      A minimum of 1 year of experience as a medical secretary in an EMR environment required, preferably in orthopaedics.

·      Must possess excellent organizational and problem-solving skills. Must be able

    to communicate effectively with patients, staff, physicians, vendors and

    others.

·      Must have excellent computer skills and proficiency with Windows based programs required.

·      Must be organized and be able to prioritize tasks and functions efficiently.

·      Must possess a solid knowledge and understanding of medical terminology

    and coding; orthopaedic terminology/coding preferred.

·      Must type accurately.

·      Must have the ability to work in a highly stressful environment.

• High School Diploma or GED 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Functions as a member of the respective physician(s) team.

• Acts as source of contact for ER consultations, patient calls, physical therapists, PCPs, employers, WC rehabilitation nurses, etc.  Secures necessary direction and information from clinical staff to appropriately act and/or follow-through on calls.
• Maintains physician schedule:  Processes Provider vacation requests and tracks monthly.  Coordinates call schedule with provider’s calendar.  Schedules meetings and/or depositions and organizes chart for meeting for physician(s).
• Processes Provider’s mail; completes patient job description forms, physical capability & disability forms, etc. and faxes as necessary
• Processes inbound faxes and sends return faxes as needed.
• Handles travel arrangements and itineraries as requested.
• Verifies OR start times; retrieves patient preop testing results as necessary.
• Handles prepayments and billing for meetings and depositions.
• Retrieves labs and diagnostic results for patients as necessary and ensures follow-up has been completed with patient by Provider.
• Contacts physicians regarding ER/inpatient consults. Registers hospital/ER patients in the OSS computer system.
• Composes letters.
• Schedules patient appointments and follows up on missed appointments for patients.
• Completes to-do list and triages in EMR.
• Monitors missed dictations by Provider.
• Provides coverage for other medical secretaries as needed.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

No direct reports.

LANGUAGE SKILLS:

Must be proficient in the English language, both verbally and written, in order to communicate effectively with patients, co-workers, physicians, vendors and the general public.

PHYSICAL DEMANDS:

Periods of prolonged sitting. Light physical effort; some standing, walking, bending, reaching, stooping; manual dexterity to operate keyboard and other equipment; detail oriented; able to maintain a pleasant and courteous demeanor under all circumstances.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Climate controlled environment with occasional periods of being outside.

The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.