What are the responsibilities and job description for the REFERRAL COORDINATOR PRN position at Opportunities?
PRN- Hours may vary.
Schedules appointments for patients to other physicians/specialists. Calls for authorizations from insurance companies if necessary, fills out appropriate referral forms, copies records to fax/mail to referring physician. Coordinate referral tracking and manage reporting for all referring providers monthly.
Work Experience:
One (1) year work experience, preferably in a medical office setting. Knowledge of medical terminology desirable. Experience with a multi-line telephone system and computers.
Knowledge, Skills and Abilities Required:
Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with people; uses tact, sensitivity, sound judgement, and a professional attitude when communicating with patients, families and coworkers at all times. Actively functions as a patient advocate. Knowledge of grammar, spelling and punctuation to type patient information. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to establish effective working relationships with patients, employees and the public. Must develop knowledge of current hospital emergency policies, procedures, fire, safety, disaster and infection control policies.
