Shipping/Routing Specialist II - Tifton

MMARY:

Responsible for ensuring that all orders are correctly entered for shipping purposes, scheduled for picking and shipping on time and according to customer specifications.

PRIMARY RESPONSIBILITIES:

• Billing
Consistently follows and updates customer billing requirements for select customers.
Completes shipping/billing activities for select customers ensuring that goods are shipped timely and that customers are billed accordingly. Picks and bills pillow orders. Prepares commercial invoices and customs documentation for export shipments.

• Shipping
Manages shipping requirements of select customer orders. Ensures all customer routing requirements are fulfilled and shipping personnel are aware of pick-up dates and carriers. Prepare and update ‘out the door’ shipping schedules for distribution to appropriate shipping personnel by reviewing shipping priorities and open sales order listings. Responsible for notifying Mgr. Shipping/Warehousing and/or Asst. Mgr. Shipping/Warehousing, and/or other appropriate departments of any shipping problems. Routes selected customers via web-site routing. Maintains routing schedule logs. Develops and maintains zone and routing information in CM52 and NF68. Prepares appropriate documentation for all land freight shippers. Verifies shipping labels and all paperwork for accuracy and compliance with customer requirements. Acts as liaison between shipping office and shipping floor managers. Handles shipping requirements for sub-contracting accounts and provides shipping documentation to sub-contracting personnel on a daily basis.

• Support
Reviews order shortages and works with Shipping/Receiving Manager to ensure container arrivals and unloading for timely shipment of orders. Reviews MTO production schedule to confirm that dates meet shipping requirements and pick schedule. Review roll-out orders to confirm arrival of product for timely shipment. Reviews daily pick schedule to confirm scheduled orders have been completed. Reviews routing guides for all new accounts prior to roll-out. Prints shipping labels and paperwork for select accounts, and reviews for accuracy. Orders office supplies when necessary. Files all generated shipping documents for select customers. Assists appropriate personnel with chargeback research. Prepares order instruction sheet for distribution to order fillers. Files all generated shipping documents. Prints shipping labels, and sorts for orders as necessary. Review charge backs and provide necessary documentation to Finance for disputing when appropriate.

• Report Generation
Prepares reports of shipping, billing activity. Prepares and distributes open sales order by customer report.

• Hardware/Software Maintenance
Maintains computer printers utilized for shipping reports and other documentation.

ESSENTIAL QUALIFICATIONS:

• High School Diploma or equivalent
• Basic computer skills, experience in Excel and Microsoft Word.
• Requires knowledge of Internet access and research.

PHYSICAL DEMANDS:

• Frequent use of upper extremities to perform keyboard functions.
• Ability to occasionally stand/walk.
• Ability to occasionally lift and carry up to 10#.
• Ability to continuously maintain a sitting position.