What are the responsibilities and job description for the Customer Service Teller I position at Opportunity Bank of Montana?
Performs duties under general supervision:
awareness of and information concerning available bank products and services.
answered to appropriate responsible party.
requested by customer etc.
- Serve customers in person, through the drive-up window where applicable, and on the telephone in
- Establish, retain, and deepen relationships with existing and new customers in the community
awareness of and information concerning available bank products and services.
- Perform security and maintenance of proper cash requirements in teller drawers, adhere to
- Exchange foreign currency, complete change orders, process mail and night drop with
- Respond to customer inquiries, resolve issues, and recognize cross sales opportunities. Educate
answered to appropriate responsible party.
- Perform banking services for customers including processing transactions accurately and efficiently
- Adhere to all operational and security policies and procedures, including enforcing compliance and
- Manage risk in every transaction and detect fraudulent transactions to prevent losses. Report
- Complete all mandatory bank training. Participate in supplemental bank-coordinated educational
- Perform additional duties including but not limited to; Ordering checks, address changes, working
requested by customer etc.
- Balance ATM Cash & ATM customer deposits.
- Issue debit cards and troubleshoot basic debit card issues.
- Perform routine business correspondence.
- Perform other related duties as assigned.
Opportunity Bank of Montana is an equal opportunity employer. It is the policy of Opportunity Bank to provide equal employment opportunity within the Bank and motivate cooperation toward the goal of hiring and promoting available qualified personnel without regard to their race, gender, color, national origin, sex, age, religion, disability, veteran status, marital status, sexual orientation, or any other legally protected status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
