What are the responsibilities and job description for the Electronic Funds Transfer EFT Specialist I position at Opportunity Bank of Montana?
Provide exceptional customer service and back-office support for the Bank's EFT program. Process travel and limit change requests, fraud case trackers and provide support to customers and staff. Review and process a variety of reports and reconcile applicable general ledgers.
Provide exceptional customer service and back-office support for the Bank's EFT program via phone or email. Assist with troubleshooting issues and providing resolution.
Assist with processing debit card and ACH disputes.
Process travel and limit change requests, fraud case trackers and provide support to customers and staff.
Review and process a variety of reports and reconcile applicable general ledgers
Process adjusting entries to customer accounts and communicate adjustments to customer or staff.
Process applicable opt in/out forms.
Assist with electronically filing documents.
Reconcile corresponding general ledgers
Assist with problem resolution with appropriate staff, including communicating issues.
Assist with updating internal procedures to be used as reference manuals.
Assist with process efficiency, and implementation of projects or enhancements.
Opportunity Bank of Montana is an equal opportunity employer. It is the policy of Opportunity Bank to provide equal employment opportunity within the Bank and motivate cooperation toward the goal of hiring and promoting available qualified personnel without regard to their race, gender, color, national origin, sex, age, religion, disability, veteran status, marital status, sexual orientation, or any other legally protected status.
Provide exceptional customer service and back-office support for the Bank's EFT program via phone or email. Assist with troubleshooting issues and providing resolution.
Assist with processing debit card and ACH disputes.
Process travel and limit change requests, fraud case trackers and provide support to customers and staff.
Review and process a variety of reports and reconcile applicable general ledgers
Process adjusting entries to customer accounts and communicate adjustments to customer or staff.
Process applicable opt in/out forms.
Assist with electronically filing documents.
Reconcile corresponding general ledgers
Assist with problem resolution with appropriate staff, including communicating issues.
Assist with updating internal procedures to be used as reference manuals.
Assist with process efficiency, and implementation of projects or enhancements.
Opportunity Bank of Montana is an equal opportunity employer. It is the policy of Opportunity Bank to provide equal employment opportunity within the Bank and motivate cooperation toward the goal of hiring and promoting available qualified personnel without regard to their race, gender, color, national origin, sex, age, religion, disability, veteran status, marital status, sexual orientation, or any other legally protected status.
