What are the responsibilities and job description for the Relationship Banker II position at Opportunity Bank of Montana?
Essential Functions & Key Areas Of Responsibility
Performs the following duties with minimal oversight, under general supervision:
Develop customer relationships through active profiling and needs-based questioning to identify deposit, credit, investment, and other needs.
Responsible for opening new personal and business deposit accounts, identifying, and selling appropriate consumer loan solutions, responding to customer inquiries, resolving complex issues, and recognizing and referring cross sale opportunities.
Adhere to all operational and security policies and procedures, including enforcing compliance and privacy policies maintained by the Bank.
Establish, retain, and deepen relationships with existing and new customers in the community to achieve branch sales goals and provide exceptional customer service.
Perform all Customer Service Teller functions and have a cash drawer as necessary, maintaining proper cash and authority limits while balancing as required.
Demonstrate the ability to prospect, plan selling strategy and make cold calls. Use sales and business development skills necessary to develop and actively participate in a calling program.
Responsible for soliciting prospective business customers through various activities including, networking events, outside business calling program, serving on inside or outside committees as Bank representative, etc. Identify and make referrals for consumer loans or small business lending, take applications.
Assist customers in challenging balancing situations; offer fresh start loans.
Offer and assist customers with cash management needs and generate referrals.
Serve as Montana Notary Public responsible to verify authenticity of documents and act as impartial witness in the signing of legal documents.
May be responsible for consumer and small business lending.
May assist with the responsibility for facility management, including security, opening, and closing procedures.
May have leadership responsibilities including but not limited to training and mentorship of new and existing employees.
Perform other related duties as assigned.
Education And Experience Requirements
High school diploma or equivalent & extensive knowledge of deposits, cash-handling, & consumer loan products and services 2 years of relevant sales experience
Principles of Banking course
Education and Experience Preferences
4-year college degree (accounting, business, finance, management or related) or equivalent combination of education & experience
Experience with deposit accounts, cash-handling & relevant sales experience Leadership experience
Opportunity Bank of Montana is an equal opportunity employer. It is the policy of Opportunity Bank to provide equal employment opportunity within the Bank and motivate cooperation toward the goal of hiring and promoting available qualified personnel without regard to their race, gender, color, national origin, sex, age, religion, disability, veteran status, marital status, sexual orientation, or any other legally protected status.
Performs the following duties with minimal oversight, under general supervision:
Develop customer relationships through active profiling and needs-based questioning to identify deposit, credit, investment, and other needs.
Responsible for opening new personal and business deposit accounts, identifying, and selling appropriate consumer loan solutions, responding to customer inquiries, resolving complex issues, and recognizing and referring cross sale opportunities.
Adhere to all operational and security policies and procedures, including enforcing compliance and privacy policies maintained by the Bank.
Establish, retain, and deepen relationships with existing and new customers in the community to achieve branch sales goals and provide exceptional customer service.
Perform all Customer Service Teller functions and have a cash drawer as necessary, maintaining proper cash and authority limits while balancing as required.
Demonstrate the ability to prospect, plan selling strategy and make cold calls. Use sales and business development skills necessary to develop and actively participate in a calling program.
Responsible for soliciting prospective business customers through various activities including, networking events, outside business calling program, serving on inside or outside committees as Bank representative, etc. Identify and make referrals for consumer loans or small business lending, take applications.
Assist customers in challenging balancing situations; offer fresh start loans.
Offer and assist customers with cash management needs and generate referrals.
Serve as Montana Notary Public responsible to verify authenticity of documents and act as impartial witness in the signing of legal documents.
May be responsible for consumer and small business lending.
May assist with the responsibility for facility management, including security, opening, and closing procedures.
May have leadership responsibilities including but not limited to training and mentorship of new and existing employees.
Perform other related duties as assigned.
Education And Experience Requirements
High school diploma or equivalent & extensive knowledge of deposits, cash-handling, & consumer loan products and services 2 years of relevant sales experience
Principles of Banking course
Education and Experience Preferences
4-year college degree (accounting, business, finance, management or related) or equivalent combination of education & experience
Experience with deposit accounts, cash-handling & relevant sales experience Leadership experience
Opportunity Bank of Montana is an equal opportunity employer. It is the policy of Opportunity Bank to provide equal employment opportunity within the Bank and motivate cooperation toward the goal of hiring and promoting available qualified personnel without regard to their race, gender, color, national origin, sex, age, religion, disability, veteran status, marital status, sexual orientation, or any other legally protected status.