Compliance Auditor

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed. These essential functions require a consistent presence in the work environment on a regular basis, and regular attendance must be maintained. 

• Conducts audits from a sampling of tenant files to ensure compliance of all program documents with financing restrictions, HUD Regulations, TDHCA Regulations, Opportunity Home’s Admissions, Continued Occupancy Plan, and the Assisted Housing Programs Administrative Plan.

• Maintain a secure environment for files.  Scan property files and upload to the appropriate drive for digital review as needed.  Update and maintain the Internal Audit drive with file information.

• Conducts additional audits to include special programs file reviews, inspection records, work order processing reviews, unit turnaround time reviews, FSS escrow reviews, DPUY disbursements, DPUY fundraising accounts, petty cash, property visits, and other processes subject to HUD Regulations, TDHCA Regulations, and/or Opportunity Home policies or procedures.

• Prepares an Exceptions Listing shared with Management at the end of each audit.

• Produces a Summary Report of findings with a list of recommendations for compliance and/or correction.  The report pinpoints problems such as the improper application of policies, procedures, and/or rules by staff members.

• Conducts follow-up audits to ensure that corrective action has been taken. 

• Maintains a tracking system for all files reviewed to facilitate an assessment of the overall process by the property, staff person, and/or department, as applicable. 

• Understands federal and state regulations as related to Opportunity Home policies, procedures, and forms. 

• Observes general operations of properties while in the field, in accordance with all HUD guidelines and regulations, other governing entities, and Opportunity Home policies and procedures. 

• Composes correspondence, reports, and memoranda for the assigned Manager or other management.

• Attends training regarding programs with financing restrictions, including all federal, state, and local laws, HUD regulations, TDHCA regulations, and Opportunity Home’s policies and procedures and regarding auditing skills and techniques in person and/or virtual.

• Recommends new procedures, systems, and process improvements resulting from file reviews and regulation changes.

• Responds to inquiries from owners, clients, Opportunity Home personnel, and the general public to answer general and/or specific questions regarding housing. Refers inquiries to an appropriate source for answers.

• Update and maintain the Internal Audit drive with current policies, procedures, and training materials.

• Maintains a working knowledge of policies and procedures as established by HUD, TDHCA,  and/or Opportunity Home.

• May conduct fieldwork at a property and/or drive to properties to pick up files for audits on a regular basis.

• Complete all duties as assigned or requested as outlined in operational and procedural guidelines. These guidelines are maintained and issued in the event of an emergency situation that arises at a property or any other location that serves our residents or employees. 

• Participate in Trauma Informed Care (TIC) initiatives to include training, workgroups, project assignments, etc., that are launched or implemented in order to achieve and/or maintain certification as a TIC organization.

• Participate in initiatives to include training, workgroups, project assignments, etc., that are launched or implemented in order to create awareness, foster, cultivate and preserve a culture of equity, diversity, and inclusion.

• Recognize the significance of a data-driven organization that adheres to expanded policies and practices in the area of data governance. Learn the distinct and different roles to include: Data Trustees, Data Domain Stewards, Data System Custodians, Data Stewards, and Data Users. Effectively collaborate with the various data roles as needed on a daily basis or in a project capacity.

• Other duties as assigned.

This position requires the incumbent to exhibit the following behavioral skills

1. Values Driven | Demonstrates an understanding of the values (Compassion, Equity and Excellence) and embodies the values in their work and interactions with residents, vendors, co-workers, supervisors, board members, community members, and other stakeholders.

2. Customer Service | Responds with Compassion in a professional manner to the expectations and needs of internal and external customers; is friendly and helpful to all customers, fostering positive relationships while providing Excellent service.

3. Effective Use of Information | Communicates important information to those who need to know clearly, securely, effectively, orally and/or in writing; proactively exchanges accurate and timely information.

4. Commitment and Continuous Improvement | Sets the standard for Excellence by proactively pursuing innovation through systematic experimentation and learning.  Corrects mistakes by assessing appropriate processes, proposing adjustments, and prioritizing long-term solutions.

5. Teamwork | Balances team and individual responsibilities; exhibits Compassion, objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; supports everyone's efforts of Excellence; attends, supports, and participates in the organization’s team building events.

6. Responsiveness and Accountability | Demonstrates a high level of Excellence and holds oneself personally responsible for one's own work; complies with procedures and directives and understands the importance of maintaining and managing confidential information; recognizes and anticipates issues and provides a responsive resolution in a timely manner.

Education

Required

• Two (2) years of college with coursework in Finance, Business Administration, or a related field at an accredited college or university. 

Experience

Required

• Four (4) years of experience in federal or affordable housing programs. 

• Must have the ability to learn and use cloud applications such as the Google GSuite applications, including but not limited to Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets, and Slides. Understand document sharing and collaboration in the cloud. Experience and proficiency with Microsoft Office 365, cloud-accessible applications including but not limited to One Drive, Outlook, Word, Excel, and PowerPoint, or MAC or PC desktop equivalent, is acceptable. 

• Successful completion of a criminal history background check, education, and work history verification, and drug screening test.

Preferred Education and Experience 

• Housing Choice Voucher Specialist Certification or equivalent.

• Public Housing Specialist Certification or equivalent.

• Tax Credit Specialist Certification or equivalent.

• HOME Compliance Specialist Certification or equivalent

• Bilingual fluency (verbal, reading, writing).

• Ability to learn cloud technologies such as LucidChart for diagram, workflow and chart drawing. Experience with Vizio or equivalent is acceptable. Basic understanding of Virtual Private Network (VPN) access to connect to internal business systems.

License Certificates

Required

• Texas Class “C” driver’s license at the time of placement and insurable by the organization’s fleet and liability insurance carrier.

• Must have the ability to earn certifications as required by assigned tasks.

To perform this job successfully, the employee should have

• Ability to communicate and understand clearly and effectively, both verbally and in writing. 

• Ability to maintain the confidentiality of information. 

• Ability to analyze, review data, documents, and complete reports.

• Ability to maintain effective working relationships with coworkers, supervisors, and the general public.

• Ability to perform all the position's physical, intellectual, and analytical requirements. 

• Ability to work in a team, independently, and with a diverse population.

• Skill in assessing and prioritizing multiple tasks, projects, and demands with excellent problem-solving and organizational skills while meeting established deadlines.

• Good interviewing skills and techniques.

• Possess excellent reading, writing, and mathematical skills.

• Organized and detail-oriented.

• Ability to project a professional image at all times.

• Computer skills, including word processing, spreadsheets, system documentation, audit packages, and other business software to prepare work papers, reports, memos, summaries, and analyses.

• Knowledge of pertinent federal, state, and local laws, codes, and regulations (CFR), and Opportunity Home’s policies and procedures.

• Knowledge of office protocol and procedures.

• Ability to learn government auditing and accounting standards, theory, procedures, and practices.

• Ability to learn basic elements of controls as defined by Government Auditing Standards.

• Ability to learn basic working paper preparation, indexing, and organization. 

• Ability to learn how to gather relevant information and document results effectively by identifying the subject, source, purpose, and conclusion.

• Ability to read, interpret and apply HUD and TDHCA rules and regulations and Opportunity Home policies and procedures.

• Skill in interpreting and applying statutes, rules, codes, and regulations.

• Ability to work under minimum supervision.

• Leadership, problem-solving, decision-making, conflict management, and interpersonal skills.

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, operating computers and other office equipment, walking and moving about the office and/or community property, and attending onsite and offsite meetings. The employee must be able to complete data entry, utilize various portals, and communicate via email and verbally via telephone. Will need the ability to walk large properties and climb stairs. The employee must occasionally transport up to 25 pounds. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Office Environment

• The noise level in the work environment is usually moderate.

• High level of interaction with external/internal clients.

• May be transferred or be required to work at different properties or sites for interim periods in order to support business needs. 

Outside Environment

• Subject to environmental elements when conducting visits to various sites or participating in outside events. 

In compliance with the Americans with Disabilities Act, the organization will make reasonable accommodations to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities if it would not impose an “undue hardship” on the operation of the employer’s business.

As a public agency, the organization is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism, and honesty to merit the respect of our co-workers, clients, partners, vendors, and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy, and responsiveness.  

Equal Employment Opportunity Statement 

Opportunity Home is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religion, gender (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information, marital status, veteran status, arrest record or any other characteristic protected by applicable federal, state or local laws. Opportunity Home is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time without notice. 

Salary : $50,124