Communications Specialist

Category

Communications & Public Relations

Description

SUMMARY

Under the Director of Communication's supervision, this position will create and oversee email campaigns, manage department email inboxes, and manage the email marketing calendar. This role will also respond to and share online reviews, social media messages, and comments. This role will support the communications and public relations department, with other tasks assigned as needed.

Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.

Essential Duties And Responsibilities

• Strategically draft and deploy internal and external emails within email marketing programs, working with the Communications Manager and Director on content direction and style.
• Manage multiple marketing email lists and provide monthly analytics reports.
• Analyze open rate performance on emails and consistently evaluate which methods produce desired results.
• Create and maintain a communications email marketing calendar.
• Work with Opportunity Village departments on content creation for the weekly team member newsletter.
• Coordinate with other communications department team members on content collection and sharing.
• Save photos and other items to the organization and department server.
• Respond to social media comments and direct messages.
• Check department email addresses every day and manage emails accordingly; send meaningful news stories and Google hits to the Communications Director.
• Respond to Yelp and Google reviews or requests; send reviews to appropriate departments and elevate reviews for leadership team meetings when necessary.
• Work with fundraising to update sponsorship logos on the website during events season and maintain records of changes in campaign files.
• Perform occasional website updates as needed.
• Execute writing projects such as social media posts, scripting, or talking points as needed.
• Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
• Must be able to meet all requirements of OV vehicle policies and travel:
• Between worksite locations
• Within the community
• May be assigned other duties as needed

SUPERVISORY RESPONSIBILITIES

This position has no direct supervisory responsibilities.

Position Requirements

SKILLS REQUIRED

• Ability to communicate effectively with individuals, team members, and supervisors (verbal and written).
• Must possess social perceptiveness to assess and understand other's reactions and behaviors.
• Working knowledge and experience with email marketing and analytics.
• Ability to use department resources responsibly.
• Ability to adhere to organizational policies and procedures.
• Ability to clearly write marketing content, including emails, taglines, and ad copy.
• Proven ability to handle sensitive information in a confidential and professional manner.
• Self-motivated and takes the initiative.
• Positive attitude, detail- and customer-oriented with good multitasking and organizational ability.
• Ability to stay updated with industry trends and best practices.
• Must be able to travel between locations.
  
  

EDUCATION AND EXPERIENCE

• Required: Three (3) years of marketing, journalism, or communications experience, in-house or agency.
• Required: Bachelor's degree in communications, advertising, marketing or a related field
• Preferred: Experience working with individuals with disabilities.
• Preferred: Project management software, Constant Contact, Robly, WordPress
  
  

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below represent those that a team member must meet to perform essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

• Ability to lift and move boxes up to 40 pounds.
• Ability to sit at a computer for prolonged periods of time.
• Ability to work in a typical office environment.
• Ability to conduct tasks and successfully perform under critical deadlines.
• Manual dexterity to operate office equipment and examine documents, records, and files.
  
  

Full-Time/Part-Time

Full-Time

Shift

Days

Rate of Pay

DOE

Exempt/Non-Exempt

Exempt

Req Number

COM-25-00001

Open Date

1/17/2025

Location

Engelstad Campus

About The Organization

Join Opportunity Village, a nonprofit organization that has been serving people with disabilities in the Las Vegas community for more than 70 years. Together we empower, employ, and serve people with intellectual and developmental disabilities, helping them find the very best version of themselves. OV offers curated health and wellness benefits, including health, dental, and vision insurance; retirement savings accounts; development reimbursements; and so much more.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.