What are the responsibilities and job description for the Postal Clerk position at Opportunity Village?
SUMMARY
Under the direction of the Lead Postal Clerk, the Postal Clerk is responsible for providing excellent customer service to postal customers at Nellis Air Force Base.
Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.
DUTIES AND RESPONSIBILITIES
Deliver mail and packages to the dormitory and military units.
Utilize automated systems to label and forward mail.
Enter all packages into the computer system for tracking.
Greet postal customers in a friendly and efficient manner.
Retrieve mail for postal customers.
Assist customers with transfer slips.
Ensure and maintain a clean and safe department.
Maintain weekly and quarterly checklists for the postal delivery van and ensure it is clean.
Manage and maintain the highest level of accuracy of mailroom functions (i.e., sorting and distributing official mail and postal meter procedures).
Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
Must be able to meet all requirements of OV vehicle policies and travel:
Between worksite locations
Within the community
May be assigned other duties as needed
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
Requirements
SKILLS REQUIRED
Ability to communicate effectively with individuals, team members, and supervisors (verbal and written).
Must possess social discernment to assess and understand other's reactions and behaviors.
Ability to define problems and draw valid conclusions.
High energy, positive, and enthusiastic outlook.
Self-directed, with a strong ability to work independently and to set and adhere to deadlines.
Ability to set priorities, follow through to completion of tasks, work well under pressure, and maintain a high level of confidentiality.
Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.
Ability to accept and apply performance-based feedback.
Must encompass professional demeanor.
EDUCATION AND EXPERIENCE
Required: High School Diploma, equivalent.
Required: Valid driver?s license and ability to meet insurance requirements.
Required: U.S Government Security Clearance of Secret within 30 days of employment.
Preferred: One (1) year of verifiable work experience in a postal/mailroom.
PHYSICAL ABILITIES & WORK ENVIRONMENT
The physical demands described below are representative of those that must be met by a team member to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.
Ability to lift fifty (50) pounds
Must be able to stand and walk 90% of the workday.
Frequent bending, standing, and lifting.
Ability to conduct tasks and successfully perform under critical deadlines.
