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Full Time - Server - Ole Red Orlando

Opry Entertainment Group & Ryman Hospitality...
Orlando, FL Full Time
POSTED ON 12/23/2024 CLOSED ON 2/14/2025

What are the responsibilities and job description for the Full Time - Server - Ole Red Orlando position at Opry Entertainment Group & Ryman Hospitality...?

Serve food and beverage items with a knowledgeable, friendly and helpful manner to all guests. Work as a team to ensure every guest has a great experience.Greets all guests at table, respond to guest inquiries regarding menu, wine list and entertainment.

  • Suggestive selling of menu items, beverages, desserts, etc. inform guests of daily specials and make recommendations.
  • Anticipates and responds to guest needs.
  • Responds to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude.
  • Organizes and prioritizes service per appropriate service sequence.
  • Takes menu, beverage and bar orders from guests and communicates orders to kitchen and/or bar through POS terminal.
  • Checks food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met.
  • Delivers food and beverages to table, pre-busses as necessary.
  • Perform opening/running/closing duties according to policy.
  • Has the ability to memorize menus and daily specials.
  • Maintains line of sight/atmosphere control by circulating through work area throughout shift, while upholding all OEG safety and sanitation standards.
  • Receives payment and process cash, credit card or traveler's check transactions according to OEG procedures.
  • Performs other duties as assigned.
Requirements:

Education

  • High School Diploma or equivalent preferred

Experience

  • Experience in restaurant operations POS check and cash handling experience

Knowledge, Skills and Abilities

  • Working knowledge of high volume restaurant operations and safe, responsible alcohol service
  • Standard food preparation/presentation
  • Skill in guest relations Wine and Liquor knowledge
  • Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
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