Retail Associate

Primary Job Duties

• Receive and count stock items, and record data manually
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
• Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors.
• Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
• Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Keep records on the use or damage of stock or stock-handling equipment.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
• Dispose of damaged or defective items or return them to vendors.
• Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
• Recommend disposal of excess, defective, or obsolete stock
• Load items on customers vehicles and trailers
• Unload items from flatbed trucks and box trucks and vans

High School Diploma - or the equivalent (for example, GED)
Less than a High School Diploma

Skills

Basic Skills

• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Mathematics- Using mathematics to solve problems.
• Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
• Science- Using scientific rules and methods to solve problems.
• Speaking- Talking to others to convey information effectively.
• Writing- Communicating effectively in writing as appropriate for the needs of the audience.

Social Skills

• Coordination- Adjusting actions in relation to others' actions.
• Service Orientation- Actively looking for ways to help people.
• Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.

Complex Problem-Solving Skills

• Complex Problem Solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills

• Equipment Maintenance- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
• Equipment Selection- Determining the kind of tools and equipment needed to do a job.
• Operation and Control- Controlling operations of equipment or systems.
• Operation Monitoring- Watching gauges, dials, or other indicators to make sure a machine is working properly.

Systems Skills

• Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Systems Analysis- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Systems Evaluation- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Resource Management Skills

• Management of Material Resources- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• Time Management- Managing one's own time and the time of others.

Work Context

Communication - Will interact with coworkers, customers, and manager face to face and via telephone calls.

Role Relationships - Will play a key role in fostering the relationship between the company and the customer.

Conflictual Contact - Should any conflict with a customer or coworker arise, report immediately to the Retail Store Manager

Work Setting - Will be asked to, at times, be outside in extreme heat and extreme cold. Will experience all types of weather conditions.

Environmental Conditions - Description of extreme environmental conditions the worker will be placed in as part of this job

Job Hazards - Safety hazards could include burns, eye damage, electrical shock, cuts, and crushed toes and fingers, noise damage.

Body Positioning - ergonomic problems from awkward body positions and repetitive motion.

Work Attire - Composite toe or steel toed boot

Pace and Scheduling - Fast paced, production goals to be met daily