What are the responsibilities and job description for the Hostess/Host position at Opta Group LLC?
Job Overview:
We are seeking a friendly and customer-oriented Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. If you have excellent communication skills and enjoy working in a fast-paced hospitality environment, we would love to hear from you.
Duties:
- Greet guests as they arrive and seat them at their designated tables
- Provide menus and inform guests of daily specials
- Assist with taking reservations and managing waitlists
- Answer phone calls and provide information or take messages as needed
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest inquiries, complaints, or requests with professionalism and efficiency
- Assist in setting up tables for reservations or special events
Requirements:
- Previous experience in guest services or hospitality preferred
- Excellent phone etiquette and communication skills
- Strong customer service skills with a friendly and welcoming demeanor
- Ability to multitask and work well under pressure in a fast-paced environment
- Familiarity with restaurant or hotel point-of-sale (POS) systems is a plus
- Ability to work flexible hours, including evenings, weekends, and holidays
At our establishment, we value our employees' contributions and offer competitive pay rates. Join our team today to enhance your skills in the food service industry and provide exceptional guest experiences.
Job Types: Full-time, Part-time
Pay: $18.26 - $30.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Evening shift
- Night shift
Ability to Relocate:
- Hewlett, NY 11557: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $30