What are the responsibilities and job description for the Admissions and Concierge Coordinator position at Optalis Health & Rehabilitation Centers?
Location: Saginaw - 915 N. River Rd., Saginaw, MI, 48609
Job Description
We are seeking a highly organized and customer-focused individual to join our team as an Admissions and Concierge Coordinator. In this role, you will be responsible for managing the admissions process for new patients and providing exceptional customer service to all visitors and patients.
Responsibilities
Job Description
We are seeking a highly organized and customer-focused individual to join our team as an Admissions and Concierge Coordinator. In this role, you will be responsible for managing the admissions process for new patients and providing exceptional customer service to all visitors and patients.
Responsibilities
- Coordinate the admissions process for new patients, including completing paperwork, verifying insurance information, and scheduling appointments
- Greet and assist visitors and patients in a friendly and professional manner
- Answer phone calls and emails, providing information and assistance as needed
- Maintain accurate records of patient information and appointments
- Collaborate with other staff members to ensure a smooth and efficient patient experience
- High school diploma or equivalent
- Prior experience in a customer service or administrative role
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency in Microsoft Office and other basic computer skills
