What are the responsibilities and job description for the Guest Services Ambassador position at Optalis Healthcare?
Job Summary:
We are seeking a highly motivated and organized individual to join our team as a Guest Services Ambassador. In this role, you will be responsible for providing exceptional customer service and ensuring that our patients and their families have a positive experience at our center.
Key Responsibilities:
We are seeking a highly motivated and organized individual to join our team as a Guest Services Ambassador. In this role, you will be responsible for providing exceptional customer service and ensuring that our patients and their families have a positive experience at our center.
Key Responsibilities:
- Provide outstanding customer service to patients and their families.
- Manage our guest services systems, including the 1st Impressions Checklist and Quality Rounds program.
- Collaborate with other departments to promote a culture of caring and teamwork.
- Identify and resolve any concerns or issues that may arise.
- Develop and implement strategies to improve customer satisfaction.
