What are the responsibilities and job description for the Transportation Escort position at Optalis Healthcare?
Transportation Escort – Part Time
Position Overview:
The Transportation Escort provides essential support to patients, ensuring they are safely and comfortably transported to and from medical appointments and healthcare services. The Escort will assist patients during transport, ensuring their well-being and maintaining a high level of service in accordance with healthcare standards.
The Transportation Escort provides essential support to patients, ensuring they are safely and comfortably transported to and from medical appointments and healthcare services. The Escort will assist patients during transport, ensuring their well-being and maintaining a high level of service in accordance with healthcare standards.
Responsibilities:
- Supervise patients to and from appointments, clinics, hospitals, and other healthcare facilities.
- Ensure that all patients have the necessary documentation or information for their appointments.
- Maintain a compassionate and professional demeanor, offering support to patients who may have mobility issues, special needs, or require extra assistance.
- Monitor patients during transport for signs of discomfort or distress and promptly report concerns to the healthcare provider or relevant staff.
- Communicate effectively with patients, families, and medical staff to ensure a seamless transport experience.
- Follow all safety guidelines and healthcare regulations, including infection control procedures.
- Keep detailed records of transportation, including departure/arrival times and any incidents or special accommodations needed.
- Respond to emergencies or unexpected situations during transport as needed.
Qualifications:
- High school diploma or equivalent.
- Experience in healthcare, caregiving, or customer service is preferred.
- Ability to lift or assist patients with mobility challenges, including using appropriate lifting techniques or equipment.
- Strong communication skills and a compassionate, patient-centered attitude.
- Ability to handle stressful situations calmly and efficiently.
- Knowledge of healthcare terminology and basic medical procedures is an advantage.
Working Conditions:
- This role may require flexible hours depending on patient needs, typically M-F daytime.
- Physical stamina is required, including the ability to assist with patient mobility and safely load/unload equipment.
