What are the responsibilities and job description for the Call Center Representative (NO C2C) position at OpTech?
Why work at OpTech?
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible / remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, please visit our website at www.optechus.com.
We have a top client in the health insurance industry located in Detroit, MI who is seeking to hire a Call Center Representative to work in a 100% remote capacity.
Must be located within the state of Michigan!
Job Duties :
- Provide customer service support in regards to membership and billing web-based tools to external agent and group customers reaching out through the help desk phone line.
- Conduct special assignments as requested
- Analyze membership reports
- Resolve external customer membership issues
Job Requirements :
Preferred Skills / Experience :
Education / Certifications – Include :
OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. https : / / www.optechus.com / eeo_self_identification /
