What are the responsibilities and job description for the Systems Analyst III position at OpTech?
Job Title : Systems Analyst III
Why work at OpTech?
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible / remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, please visit our website at www.optechus.com .
RESPONSIBILITIES :
Engagement Description - Cisco ICM (Intelligent Contact Management) Developer and Design :
- Development resource with ability to plan, develop, test and implement Cisco ACD / IVR (UCCE) solutions that improve business efficiency and productivity as well as support business strategies and goals
- Identify and communicate business needs and translate business requirements into technical system and functional specifications
- Support one or more highly complex or critical business processes / systems and may require design or integration of technical solutions that may cross multiple functions of the business
- Project team member for projects large in scope and high complexity; may be enterprise wide
QUALIFICATIONS :
Top 3 Required Skills / Experience :
Required Skills / Experience :
Preferred Skills / Experience :
Education / Certifications - Include :
OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. https : / / www.optechus.com / eeo_self_identification /
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