What are the responsibilities and job description for the Hardware and Software Solutions Expert position at Opti-Vise IT, LLC?
About the Position:
We are seeking an experienced IT Support Specialist to join our team at Opti-Vise IT, LLC. As a key member of our IT Services Team, the successful candidate will provide technical support to our clients, working closely with them to resolve complex hardware and software issues.
The ideal candidate will have a minimum of 7 years of experience supporting IT hardware/software/infrastructure in an MSP environment and a proven understanding of IT network and collaboration concepts. They will also possess excellent documentation skills, written and verbal communication skills, and the ability to collaborate in a team environment.
Responsibilities will include:
- Deploying, configuring, and managing hardware and software solutions for clients
- Providing technical support to clients via remote access or on-site visits
- Collaborating with colleagues to ensure seamless service delivery
- Maintaining accurate records of client interactions and technical issues
We offer a competitive salary range, a comprehensive benefits package, and opportunities for professional development and certification reimbursement. Apply now to take your career to the next level!
