What are the responsibilities and job description for the Senior IT Professional position at Opti-Vise IT, LLC?
About the Role: Opti-Vise IT, LLC is seeking a highly skilled Senior IT Professional to join our team. As a key member of our technical staff, you will be responsible for providing expert-level support and guidance to our clients.
Salary Range: $65,000 - $80,000
Job Description: In this role, you will work closely with clients to understand their technical needs and provide tailored solutions. You will also collaborate with our team to develop and implement new technologies and processes that drive business growth.
Key Responsibilities:
- Provide advanced-level technical support to clients via phone, email, or remote desktop
- Develop and maintain strong relationships with clients to ensure high levels of satisfaction
- Collaborate with the team to design, implement, and manage complex technical projects
- Stay up-to-date with emerging technologies and trends in the industry
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or related field
- 7 years of experience supporting IT hardware/software/infrastructure in an MSP environment
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
Benefits:
- A competitive salary range
- Opportunities for professional development and certification reimbursement
- A comprehensive benefits package including medical, dental, vision, and 401(k) with company match
Salary : $65,000 - $80,000