What are the responsibilities and job description for the Technical Services Consultant position at Opti-Vise IT, LLC?
Job Summary:
Opti-Vise IT, LLC is seeking an experienced Hardware and Software Solutions Expert to join our team. The successful candidate will be responsible for providing technical support to our clients, working closely with them to resolve complex hardware and software issues.
The ideal candidate will have a strong background in IT networking and collaboration concepts, including TCP/IP, VoIP, DNS, DHCP, and Microsoft products. They will also possess excellent analytical and troubleshooting skills, as well as the ability to work collaboratively in a team environment.
Key responsibilities will include:
- Providing technical support to clients via phone, email, or remote access
- Troubleshooting and resolving complex technical issues
- Collaborating with colleagues to ensure seamless service delivery
- Maintaining accurate records of client interactions and technical issues
We offer a competitive salary range, a comprehensive benefits package, and opportunities for professional development and certification reimbursement. Don't miss out on this exciting opportunity to advance your career!
