What are the responsibilities and job description for the Fiber Optic Technician position at OPTIC COMMUNICATIONS?
Job Overview
We are looking for a skilled Fiber Optic Technician to join our team and help expand and maintain our fiber networks.
Responsibilities
· Reports to: Plant Manager and General Manager
· Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet in accordance with guidelines
· Ensure that service operates within prescribed parameters by performing testing on company issued devices and customer devices
· Identify and remedy sources of customer-perceived issues
· Communicate with customers prior and during drop installation
· Greet and interact with customer in a professional, courteous manner including when responding to escalations and repeated customer concerns
· Educate the customer regarding product and service usage
· Drive a company vehicle between office, warehouse, and work sites in a safe and courteous manner
· Clean, maintain, and stock vehicle and equipment in order to be repaired to perform required duties
· Complete paperwork accurately and report and record work order status updates
· Acquire necessary materials and inventory from warehouse for each job site
· Requires lifting, climbing, and working in all types of weather
Join our team as a Fiber Technician where your expertise will contribute to delivering exceptional telecommunication services!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Compensation Package:
- Hourly pay
- Overtime pay
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Columbus, KS 66725 (Required)
Work Location: In person
Salary : $18 - $21