What are the responsibilities and job description for the Patient Services Coordinator position at Optical Fashions Eye Care Clinic?
Our Patient Service Coordinators serve as the initial point of contact for our patients, playing a vital role in shaping their overall experience. Their key responsibilities include:
- Welcoming and checking in patients upon their arrival
- Scheduling and confirming patient appointments
- Collecting and updating patient information in our electronic health record system
- Answering phone calls and addressing patient inquiries
- Assisting with insurance verification and billing processes
- Coordinating referrals to specialists as necessary
- Maintaining a clean and organized front office environment
The ideal candidate should possess the following qualifications:
- Exceptional customer service skills
- Strong communication abilities
- Attention to detail
- Problem-solving aptitude
- Ability to multitask effectively
- Proficiency in computer skills
As a Patient Coordinator, you will play a crucial role in ensuring the seamless operation of our office. Your responsibilities will include greeting patients, managing appointment schedules, collecting patient information, and providing administrative support to the Optical Fashions team. Your meticulous attention to detail, robust communication skills, and capacity to handle multiple tasks will significantly enhance the overall efficiency of our practice. Regular attendance is a fundamental requirement of this position.
This role will be based at two locations: 814 S Main St in Holmen and 2014 State Rd 16 in La Crosse. Reliable transportation is essential. The typical hours are from 7:30 AM to 5:30 PM, although slight variations may occur based on patient schedules.
We are committed to training the right candidate! We are passionate about finding an individual who will be integral to enhancing our patient experience from start to finish. If you are interested, we encourage you to apply today!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 4x10
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $17