Sr. Communication Specialist

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts.

Currently, we are hiring for the following position;

Sr. Communication Specialist

POSITION SUMMARY:

We are looking for a senior-level communications specialist to support the Program Executive Office of DHMS on their transformational and mission continuity objectives. This role is responsible for contributing to strategic communications work products and initiatives and providing social media expertise, ensuring that social media tasks are integrated into a broader communications strategy. The individual in this role should be prepared to support across the DHMS ecosystem at the direction of their line lead as required and where appropriate.

The person in this role will be responsible for editing and co-writing key strategic and executive presentations, white papers, long-form documents, and other communications collateral. This person will also support ad-hoc technical writing request. Additionally, this person will be responsible for driving the content, maintenance, and coordination of all DHMS social media accounts.

Success in this role will be defined by the ability to effectively and efficiently produce accurate, high-quality work products that meets the needs of a complex set of stakeholders and interests across DHMS. The ideal candidate will have a background in strategic and technical writing with exceptional written communication skills. O ne must have the ability to craft materials and present complex information in a clear and structured manner to convey progress in an easy-to-read presentation (e.g., PowerPoint) for senior stakeholder review. Finally, this individual should be able to coordinate with key stakeholders to maintain adequate coverage and representation of all PMOs on social media.

This role will work closely with stakeholders from Boston Consulting Group (BCG), government contractors, and federal employees.

JOB RESPONSIBILITIES:

Lead and contribute to the development of high-quality presentation materials that convey complex data and strategic objectives clearly and compellingly

• Own end-to-end completion of assigned work products while effectively managing internal stakeholders' expectations
• Develop PowerPoint slides and other written communication tools that effectively synthesize complex information, details, and data into visually appealing and straightforward presentations
• Design visually delightful, clear, concise, and maximally informative communications work products
• Collaborate with designers/multi-media specialist where necessary to enhance overall messaging
  
  

Develop and maintain organization collateral

• Support technical writing request, applying rigorous document management practices to maintain consistency in documentation style, format, and terminology across the enterprise
• Create, revise, and maintain detailed SOPs and memos to be shared throughout DHMS
• Ensure that all documentation is structured, concise, and easy to navigate, facilitating quick understanding and efficient use by both technical and non-technical personnel
  
  

Create and manage engaging and informative content while maintaining and enhancing our social media presence

• Post and manage content across social media accounts, engage with audiences to drive positive interactions, and moderate or remove comments as needed
• Partner with graphic support to produce engaging and informative content for various platforms and convert long-form content into microcontent for Facebook and LinkedIn
• Drive strategic engagement by participating in meetings and monitoring conferences and public engagements to support the development of cohesive messaging
  
  

Develop and implement social media strategies

• Create comprehensive communication strategies and campaigns that align with DHMS' goals and objectives
• Own development and management of shared social media calendar, coordinating with Program Executive Offices and Program Management Offices to ensure alignment and consistency
  
  

Evaluate, report, and continuously improve

• Track and measure the effectiveness of communication campaigns and initiatives using appropriate metrics
• Prepare reports and presentations to showcase the impact of communication efforts and provide recommendations for improvement
• Leverage analytics to guide content strategy and optimize content positioning
  
  

Monitor media outlets and analyze relevant developments

• Track and evaluate news articles, reports, and other media sources for mission-relevant topics
• Prepare concise, well-organized media reports summarizing key findings, trends, and implications as requested
  
  

BASIC JOB REQUIREMENTS:

• Minimum 3 years of Strategy and/or Communications experience, preferably working with Federal Government agencies (DoD preferred)
• Educational background in strategy, business management or communications preferred. Advanced degree (i.e., MBA) a plus
• Mastery of Microsoft PowerPoint is essential, including creating cohesive narratives using slides
• Proficient computer skills: Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Slack, SharePoint
• Prior military service preferred but not required
• Secret clearance preferred but not required
• CAC (Common Access Card) preferred but not required
  
  

KEY COMPETENCIES :

• Knowledge of Stakeholder Engagement functions (ideally in a federal and/or military environment)
• Proactive mindset – outcome & solution oriented "fixer” who welcomes complex problems
• Excellent verbal communication and interpersonal skills, with the ability to work collaboratively with and influence cross-functional teams
• Excellent written communication skills, including the ability to develop visually appealing slides to communicate key messages
• Strong critical thinking and problem-solving skills, with the ability to analyze complex issues, develop and implement effective solutions, and drive alignment across senior leaders
• Excellent project management and coordination skills with a proven track record of delivering complex projects on time and within budget
• Strong organizational and time management skills, with the ability to handle competing priorities and work effectively in a challenging, fast-paced environment
• Familiar with government headspace and specific considerations within the public sector
• Ability to represent the BCG/ BCG Fed brand well to a variety of external audiences, including search firms and candidates
  
  

Interested candidates, please apply online with a detailed resume and contact information.

Thank you.