Property Manager - Scottsdale Arizona

• Achieve performance goals, including with respect to resident satisfaction, net operating income, occupancy and facility management.
• Lead the daily activities of the team, including leasing, administrative, concierge and maintenance resources, to ensure the team is engaged and achieving performance goals.
• Provide timely feedback to and on-going training of team members.
• Take ownership of your community by continuously walking, monitoring, and correcting issues that are identified, either yourself or with your team.
• Manage the maintenance team to ensure the creation and implementation of an effective preventive maintenance program and responsiveness to our residents’ service requests to maintain the property to and provide resident service at the highest standards.
• Develop and implement initiatives for the property and team to further enhance resident satisfaction, and the property’s performance and reputation.
• Oversee the property’s marketing and online presence and ensure that the property is optimized on all platforms.
• Drive proactive communication and engagement with our residents to ensure satisfaction and timely resolution of issues that may arise.
• Develop and manage the property’s operating budget, including overseeing rent collection, monitoring cash flow requirements, and adjusting operations as appropriate.
• Manage financial and other reporting requirements in collaboration with Optima’s accounting team.
• Manage vendor relationships, including collecting bids, administering contracts and supervising performance.
• Represent Optima and participate in scheduled resident social events.
• Proactively and regularly advise the National Director of Property Operations as to property performance and any issues that may arise.
• Adhere to all federal, state and local legal requirements for property management, including fair housing.
• Serve as the on-call or emergency resource and be available after hours or weekends, as needed.

• 5 years’ experience as an onsite property manager at luxury apartment communities.
• Experience leading a medium to large team with success as a coach, leader and mentor.
• Proficiency with Yardi Voyager 7s and Rent Café Site Manager.
• Proficiency with Microsoft Office Suite.
• Experience creating and managing operating and budgets and fluency with various accounting reports.
• Experience using a revenue management system.

• A positive, warm, friendly, and service-oriented mindset, with a goal-oriented approach and the belief that there is a solution to every problem.
• Extensive experience in luxury residential property management, particularly in a similar role, indicating a deep understanding of the unique challenges and opportunities in this sector. Lease-up experience is a plus.
• Proven leadership experience or experience leading people and managing high-impact projects - reflecting the ability to take initiative, mentor people, and drive results.
• A track record of innovative problem-solving in complex or ambiguous situations, showcasing the ability to think outside the box and deliver effective solutions.
• Proficiency in advanced property management software and tools, highlighting the ability to leverage technology to drive operational excellence and business insights.

• At Optima, we believe that competitive benefits and perks are meaningful and part of what makes us great! Come as you are!
• At Optima, we celebrate diversity and are committed to creating an inclusive environment for all our team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics.

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