What are the responsibilities and job description for the Service Coordinator position at Optimae LifeServices?
Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply.
Optimae LifeServices in Lee County is currently accepting applications for a full-time Service Coordinator with office located in either Keokuk or Fort Madison. This is a salaried position that requires On-Call and possible weekends. The ideal candidate will be highly motivated with proven experience in the planning and implementation of ID/BI waiver and Habilitation services.
This position requires an individual that is able to work in a fast-paced, frequently changing environment. We are looking for a leader that demonstrates good communication skills, interpersonal skills, the ability to coach direct reports, model leadership and build teams. Service Coordinators must possess the ability to manage a flexible schedule. If you are looking for a job that provides variety every day – this is the role for you!
Duties:
- Complete new customer intakes including completion of assessments.
- Create and update customer records.
- Participate in customer team meetings.
- Create Individualized Service Plans for each customer on caseload
- Create and implement customer specific behavioral plans.
- Provide direct skill teaching to Optimae customers, as needed.
- Monitor service delivery
- Supervise Direct Support Professionals (DSP)
- Develop staff through training, monthly coachings and team meetings
- Manage direct reports payroll.
- Participate in on-call rotation (some weekends and holidays may be required)
This role has many duties, many benefits including a work/life balance. Reach out and schedule an interview with us to learn more, we can’t wait to meet you!
Qualifications
- Be at least 18 years of age
- Licensed driver with automobile insurance and a working vehicle
- Background check required which includes Child and Dependent Adult Abuse and driving record check
- Three (3) years experience in the Mental Health field
- Must have supervisory experience and demonstrate great leadership skills
- Degree preferred but not required
A Note Regarding Experience:
Are you excited about this role, but don't feel that your past experience fits perfectly with every qualification in the job description? We encourage you to apply anyway. You may just be the right candidate to join the Optimae family!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Mental Health Field: 3 years (Required)
- Supervising: 1 year (Required)
- Leadership: 1 year (Required)
- Working with people with developmental disabilities: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
