What are the responsibilities and job description for the Patient Services Coordinator - Scheduling position at OPTIMAL CARE INC?
Join the Optimal Care Team!
Rated one of the Top Workplaces 2014-2024 by Detroit Free Press Optimal Care, Inc. is a 4.5 Star Rated Medicare Certified / CHAP Accredited home health care agency.
We serve homebound adult patients in Wayne, Oakland, Macomb, and southeast Livingston Counties.
Now Hiring : Patient Services Coordinator - Scheduler
Optimal Care, Inc. is seeking a Patient Services Coordinator - Scheduler to join our team! The Patient Services Coordinator ensures that patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the assigned patients and clinical staff. The Patient Services Coordinator facilitates ongoing home care services by coordinating with, but not limited to, interdepartmental staff, other department staff, patients, families, and company community partners. Additionally, there are times they may assist patients with coordinating future appointments, procedures or treatments if required by patient conditions.
Patient Services Coordinator Responsibilities :
- Assists in coordinating Home Care Services for patients, in a timely manner.
- Provides excellent customer services.
- Assists the functions of patient care management through timely and accurate intake data entry and system reporting.
- Coordinates both patient and clinical staff scheduling.
- Coordinate patients / family and community partner phone calls.
- Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility.
- Verifies accuracy of patient scheduling and data entered through use of information systems reports.
- Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems.
- Performs daily backup of information in the system(s) where required.
- Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry.
- Alerts appropriate members of the management team members regarding late or missing documents required for patient care coordination and scheduling.
- Performs other specific projects relating to intake and data entry and computer operations as required.
- Maintains confidentiality of patient and organization information at all times.
Why join Optimal Care?
Qualifications :
Optimal Care, Inc.
