What are the responsibilities and job description for the Provider Relations Coordinator position at Optimal Home Care Inc?
Purpose:
To represent Optimal Home Care in the community. To build, grow, and develop a territory through increasing referrals and business relationships.
Scope & Objective:
To achieve sales goals and increase overall revenue.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position would require the ability to lift files, open filing cabinets and bend or stand as necessary and the employee must occasionally lift office products and supplies weighing up to 20 pounds.
Travel:
This position requires daily travel within the front range of Colorado.
Tasks/Duties & Responsibilities:
- Educates the community about home care alternatives and its benefits.
- Provides In-service programs to healthcare professionals about other healthcare alternatives that are cost-effective and produce good outcomes.
- Acts as a liaison between the agency and its referral sources.
- Solicit referrals from new and existing referral sources. Continue to build territory and business relationships.
- Advocates for patient rights and handles referral source’s issues within their scope of responsibility.
- Acts as a customer service liaison to referral sources.
- Participates in community programs to help educate and empower the community of their rights.
- Services as a role model for employees and maintains a professional image at all times.
- Performs projects that may be assigned by leadership.
- Performs research and prepares agency reports.
- Participates in agency’s training and development programs.
- Other duties as assigned.
- Complies with agency policies and procedures as well as employee handbook containing human resources policies.
- Other duties / responsibilities that support the agency’s core values of Commitment, Advocacy, Respect, and Excellence.
- Completes emergency preparedness training as identified as appropriate for this employee level.
- Participates in exercises and drills for emergency preparedness, as required.
- Other duties and tasks as assigned by the Optimal Home Care Emergency Command Center communication tree in the event of a local, regional or national emergency and/or disaster.
Qualifications:
Education: High School Diploma or G.E.D. required and Bachelor’s degree preferred.
- Prior sales and industry experience
- Good computer and organizational skills
- Possesses adequate and effective interpersonal skills
- Effective written and verbal communication skills
