What are the responsibilities and job description for the Process Specialist position at Optimal Inc.?
The Process Specialist
Product Analysis candidate will be heavily engaged by providing valuable technical assistance to the Product Analysis engineering team in the development of discovery responses in complex product liability, warranty and class action litigation.
The selected candidate will also perform discovery coordination activities with electronic file format transfers, film to digital format conversions, long term document storage retrieval, website development, part drawing retrieval, and computer support. The candidate will also participate within the engineering community to establish relationships to support part number and drawing/model retrieval.
Requirements:
- Minimum of an Associate degree in Computer Science (other computer degrees, certifications, and combined experience will be considered)
- Minimum of FIVE (5) years in IT support position, in at least one or more of the following areas: internal systems (Lotus Notes, Data Browser, CATIA, TeamCenter), SharePoint, Access.
- Knowledge of electronic/video file format transfer (VHS to digital, Micro fiche to digital)
- General knowledge of vehicle components and systems
- Ability to work with high priority tasks, requiring quick responses
- Ability to organize and manage work processes in an orderly, repeatable way
- Ability to communicate clearly and effectively with team members (strong verbal and writing skills)
- Proficient in MS Word, Excel, PowerPoint, SharePoint and Mainframe databases
- Passion for excellence and drive to deliver in the face of obstacles and time constraints
Preferred Requirements:
- Bachelor's degree in Computer Science
- Minimum of TEN (10) years in IT support position in several of the following areas: internal systems (Lotus Notes, Data Brower, CATIA, TeamCenter), SharePoint, Access
- Knowledge of Electronic Bill of Materials (EBOM & SBOM), Specify the Vehicle (STV), Code Guides, AMPS, beStandard, FastCar2, Change Notices (CNs), Compliance Procedures & Reports, creation of "Package Drawings
- Ability to prioritize issues based on legal and business risks and coordinate appropriate recourse to resolve
- Proficient with computer systems
90% onsite, 10% home.
