What are the responsibilities and job description for the Targeted Case Management position at Optimal Living Services?
About Us:
https://www.optimallivingservices.com
Optimal Living Services believes that every individual has obstacles they will need to face, and that the services our team provides will give hope to all of our clients. We partner with clients to increase awareness and empower them to develop the skills to manage these challenges. We utilize Cognitive Behavioral Therapy, Client Centered Therapy, Accelerated Resolution Therapy, and group therapy to meet our client's needs while reducing social stigma. Our mission is to promote choices for healthier lives and safer communities by providing professional assistance to those in need of prevention, crisis intervention, criminal justice alternatives, community outreach, substance abuse and mental health treatment services, and basic life skill development.
Position Summary:
The role of the case manager is to enhance the quality of patient management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full patient care cycle. Case manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client's health and human services needed.
Qualifications: Ability to work with persons in a manner that shows sensitivity to cultural diversity, sexual orientation, and racial/ethnic differences. If in recovery, must have maintained a minimum continuous sobriety of two years and work an active recovery program. Applicants should exhibit:
- proven experience in case management, including as a nurse, medical, mental health care manager or a related job
- excellent knowledge of case management principles, healthcare management and reimbursement
- experience with psychological aspects of care
- effective communication skills
- excellent organizational and time management skills
- familiarity with professional and technical emerging knowledge
- problem solving skills and ability to multitask
- current license, certification or registration
- BS degree in related healthcare field
Essential Functions:
- coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
- handle case assignments, draft service plans, review case progress and determine case closure
- help clients achieve wellness and autonomy
- facilitate multiple care aspects (case coordination, information sharing, etc)
- help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
- develop effective working relations and cooperate with medical team throughout entire case management process
- arrange abeyances with social services, health, and governmental agencies
- take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
- record case information, complete accurately all necessary forms and produce statistical reports
- promote quality and cost effective interventions and outcomes
- assess and address motivational and psychological issues
- adhere to professional standards as outlined by protocols, rules, and regulations
Benefits: Optimal Living Services offers full-time, eligible employees healthcare, dental and vision, life insurance, short-term disability, and retirement savings.
Travel: No travel required.
Remote Eligibility: This position is not eligible for remote/telework.