What are the responsibilities and job description for the Client Relations Associate position at Optimist Management Group?
At Optimist Management Group, we know that strong client relationships are the foundation of business success. We’re seeking a Client Relations Associate to serve as a trusted advisor to our clients, ensuring they receive tailored solutions that align with their goals as we expand. This role is perfect for someone who excels in relationship management, thrives in a dynamic business environment, and is eager to contribute to sales and customer engagement strategies.
As a key point of contact for our clients, you’ll be responsible for strengthening partnerships, identifying new business opportunities, and ensuring customer satisfaction. With hands-on training and structured career development, this role provides a path toward leadership in business development and client relations.
Your Role in Business Success as a Client Relations Associate:
- Act as a primary liaison between clients and our business, fostering long-term relationships built on trust and value
- Identify client needs and align them with tailored sales solutions to maximize satisfaction and retention
- Collaborate with sales, marketing, and business development teams to implement strategies that enhance customer engagement
- Proactively assess client accounts, track key performance metrics, and recommend solutions for continued success
- Manage negotiations, contract renewals, and service agreements to secure long-term business partnerships
- Represent our team in client meetings, ensuring a professional and results-driven approach to customer service
What Sets You Apart
- Business-minded with a client-first approach – You understand how customer satisfaction fuels sales growth and take a proactive role in relationship management
- Persuasive communicator and problem solver – You can navigate client concerns, present tailored solutions, and foster trust in every interaction
- Sales-driven and goal-oriented – You recognize opportunities for business expansion and work diligently to achieve revenue targets
- Highly organized and detail-focused – You manage multiple client accounts while delivering a seamless customer experience
Adaptable and strategic – You thrive in a fast-paced business environment and adjust to evolving client needs effortlessly
Job Type: Full-time
Pay: $850.00 - $1,250.00 per week
Benefits:
- On-the-job training
- Professional development assistance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $850 - $1,250
