What are the responsibilities and job description for the Service Technician/Installer position at Optimum Water Solutions?
At Optimum Water we truly have the best of both worlds! To paraphrase a famous billboard, "we are big enough to do what you need, but small enough to care!". That philosophy has clearly resonated with our customers, evidenced by them entrusting us to install 17,000 water coolers 'up and down the east coast'. This philosophy has allowed us to lead in our industry. It has created a culture for our employees to advance in their careers, provide for their families, make lifelong friends, learn new skills and have more success than they ever dreamed. At Optimum Water, we strive to "earn our company’s business every single day!" As a service technician, you will be right at the center of this mission.
Job Responsibilities:
- Professionally greet and interact with customers
- Complete the assigned installation, explain the functionality of the water system and answer any customer questions.
- Complete service routes in an efficient manner.
- Communicate with your supervisor, customer service and other team members.
- Accurately report any compliments and complaints from our customers.
- Keep your portion of the company CRM up to date and accurate.
- Perform all work in accordance with proper safety procedures and correct use of company equipment.
Qualifications needed:
- Must possess a valid driver’s license.
- Ability to work with basic hand tools.
- Excellent diagnostic and problem solving skills.
- Ability to lift up to 80lbs.
- Ability to ascend and descend a ladder.
- Basic computer skills.
- Ability to pass drug screen and background check.
WHY OPTIMUM?
We are seeking highly motivated individuals looking to get the job done. We offer a very competitive starting wage, complete benefits package, an opportunity to earn productive overtime, and many opportunities for advancement. While that list checks the required boxes, the reason you want to join our team is to take advantage of a very rare opportunity. You have the opportunity to join a company poised for significant growth without having to endure much of the 'growing pains'. This gives you the ability to focus on building your personal skill set while you maximize your earning potential. Optimum Water is a special place to work, let's take the next step together and find out what your role is in this journey.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Preferred)
- Service technician: 2 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Chattanooga, TN: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $18 - $20
