What are the responsibilities and job description for the Business Services Product Manager position at Optimum?
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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We're not the only ones who have seen it; we've recently been recognized by Forbes as one of America's Best Employers as well as by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for our diversity & inclusion program.
The Business Services Product Manager is a is a strategic role within the B2B organization responsible for defining the product strategy for B2B Services for Small and Medium sized business sectors. This role leads the strategy, planning, delivery, and lifecycle optimization of Optimum B2B products. The Product Manager will work closely with leaders and teams in Product, Operations, IT, Network Engineering, Customer Experience, Retention, and various operational teams to bring the product strategy to market.
Responsibilities
- Articulate the product vision including analyzing and evaluating the market opportunities and creating product requirements.
- Driving a solution set across development teams (i.e., Development/Engineering, operations, Marketing) through product requirements, product differentiation, and positioning.
- Own the P/L of the product and responsibility for its success.
- Managing the product life cycle from strategic planning to tactical activities.
- Specifying market requirements for current and future products by conducting market research supported by ongoing engagement with vendors, customers, and marketing teams.
- Developing and implementing a company-wide go-to-market plan, driving operational readiness, and working with all departments to execute it.
- Become an expert in the industry through curiosity, drive, and experimentation.
- Effectively communicate with all areas of the company, including executive leadership, so that you serve as the resident expert in decisions made regarding current and future products.
- Build products from existing ideas and help to develop new products based on your industry experience and contact with customers, suppliers, and prospects.
- Possess a unique blend of business and technical savvy, as well as a big-picture vision, and the drive to make that vision a reality.
- Enjoy spending time in the market to understand problems and find innovative solutions.
- Serve as the internal and external champion for your product offering, working with the sales channels, operational support, partners/vendors, financial support and key customers.
Qualifications
- Minimum of 10 years of professional experience with 5 years of product management experience, preferably at a technology company.
- Experience as owner of a Business-to-Business product, managing and launching successful products into the marketplace.
- Experience with Fixed Line and Mobile Connectivity, solid understanding of Telecom & Cyber Security technologies, and Internet/Voice/Video/Mobile services.
- Can demonstrate clear understanding of the entire product lifecycle process and critical stages of development.
- Exceptional interpersonal/people skills including verbal, written, listening and presentation skills.
- Knowledgeable across many functional areas, including product management, marketing, business development, procurement, financial planning, engineering, operations and support.
- Ability to effectively collaborate across teams, and lead without structured authority.
- Highly organized with keen attention to detail.
- Strong understanding of product and market business fundamentals (i.e. share gains, profitability, addressable market).
- Exhibits confidence and a positive attitude, highly diplomatic yet assertive, demonstrating passion for the product and inspiring others.
- College or university degree, preferably in science or engineering.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Salary : $123,379 - $202,694
