Dental Front Office Registrar

Optimus Healthcare- A community Health Center driven by one mission: to provide high quality, affordable healthcare to the underserved population regardless of their ability to pay. Optimus is the largest Federally Qualified Health Center providing primary care services in lower Fairfield County, in the cities of Stamford, Bridgeport, Stratford and surrounding areas. If you are a healthcare professional who wants to work in a meaningful, mission-driven workplace where people are committed and passionate about caring for others, OPTIMUS may be for you.

Join our team-based model of care delivered in a kind and compassionate manner.

We are currently recruiting for a Full Time Dental Front Office Registrar at our location in Bridgeport, CT

The Dental Front Office Registrar is responsible for answering phone calls, scheduling, and canceling appointments and calling patients for appointment reminders. The Dental Front Office Registrar greets patients, help patients fill out paperwork, obtain insurance information, and collects payment at the time of the service. The Dental Front Office Registrar also pulls dental charts and prepares pre-work and files charts in chart room. The Dental Front Office Registrar is also responsible for retrieving dental benefit information, billing patients, and collecting outstanding debts.

Essential Functions:

• Conducts initial intake of patients
• Update patient information
• Collects co-pays
• Assists with scheduling of tests & treatments
• Assists with administrative tasks as needed
• Greet customer with a smile and provide eye contact all the times
• Ensure customer retention by providing excellent customer service
• Create a comfortable atmosphere for our customers by addressing all questions and concerns
• Responsible for completing patient demographic, insurance financial information and ensure that patients are processed in a timely, accurate and complete manner.
• Responsible and accountable for verification of insurances to ensure billing of services.

Job Qualifications/Requirements:

Education: High School diploma / Associates degree preferred.

Experience: 2 years’ prior experience in dental field preferred

Language Skills: Bi-lingual Helpful

Additional General Requirements:

Great computer skills.

Familiarity with EMR, helpful.

Commitment to maintenance of patient privacy.

Flexibility to work at other OHC sites as necessary.

To be part of our organization, every employee should understand and share in Optimus’ Vision, support our Mission, and live our Values. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive -help guide what we do, as individuals and professionals, every day.

• OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function.
• Excellent health & welfare benefit
• Competitive Compensation
• Optimus and its caring and multi-lingual staff proudly serve hundreds of thousands of our neighbors, in a caring patient-centered environment.

We are proud to be an Equal Opportunity Employer