Front Office Registrar - Behavioral Health (BH)

Optimus Healthcare- A community Health Center driven by one mission: to provide high quality, affordable healthcare to the underserved population regardless of their ability to pay. Optimus is the largest Federally Qualified Health Center providing primary care services in lower Fairfield County, in the cities of Stamford, Bridgeport, Stratford and surrounding areas. If you are a healthcare professional who wants to work in a meaningful, mission-driven workplace where people are committed and passionate about caring for others, OPTIMUS may be for you.

Join our team-based model of care delivered in a kind and compassionate manner.

We are currently recruiting for a Full Time Front Office Registrar at our Behavioral Health locations in Bridgeport and/or Stratford, CT.

The Front Office Registrar is a member of a health care team responsible for working with Providers, Nurses and Clinical Support staff, to ensure a complete and timely patient flow process. Assure that pre-work is performed before the patient arrives by verifying demographic and insurance information to ensure prompt payment of services to Optimus. Monitor provider schedules to ensure Optimus’ established productivity levels and timely scheduling of patient visits. Working knowledge of Spanish is helpful.

Essential Functions:

• Conducts initial intake of patients
• Update patient information
• Collects co-pays
• Assists with scheduling of tests & treatments
• Assists with administrative tasks as needed
• Greet customer with a smile and provide eye contact all the times
• Ensure customer retention by providing excellent customer service
• Create a comfortable atmosphere for our customers by addressing all questions and concerns
• Responsible for completing patient demographic, insurance financial information and ensure that patients are processed in a timely, accurate and complete manner.
• Responsible and accountable for verification of insurances to ensure billing of services.

Job Qualifications/Requirements:

Education: High School diploma / Associates degree preferred.

Experience: At least five years’ experience, preferably in a health care setting.

Language Skills: Bi-lingual Helpful

Additional General Requirements:

Great computer skills.

Familiarity with EMR, helpful.

Commitment to maintenance of patient privacy.

Flexibility to work at other OHC sites as necessary.

To be part of our organization, every employee should understand and share in Optimus’ Vision, support our Mission, and live our Values. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive -help guide what we do, as individuals and professionals, every day.

• OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function.
• Excellent health & welfare benefit
• Competitive Compensation
• Optimus and its caring and multi-lingual staff proudly serve hundreds of thousands of our neighbors, in a caring patient-centered environment.

We are proud to be an Equal Opportunity Employer