Medical Records Coordinator- Bi-Lingual Spanish

Optimus Healthcare- A community Health Center driven by one mission: to provide high quality, affordable healthcare to the underserved population regardless of their ability to pay. Optimus is the largest Federally Qualified Health Center providing primary care services in lower Fairfield County, in the cities of Stamford, Bridgeport, Stratford and surrounding areas. If you are a healthcare professional who wants to work in a meaningful, mission-driven workplace where people are committed and passionate about caring for others, OPTIMUS may be for you.

We are currently recruiting for a full-time Medical records Coordinator for our Stratford team.Working konwledge of Spanish is required.

The Medical Records Coordinator position plays a critical role in ensuring the efficient handling, storage, and distribution of all patients’ medical records, while also maintaining compliance with all relevant privacy and regulatory guidelines. The Medical Records Coordinator will be responsible for overseeing departmental workflows and coordinating the distribution of all work to ensure timely, accurate, and secure administration of medical documentation.

Essential Functions & Responsibilities

Departmental Workflow Oversight:

Oversee and streamline all medical records-related workflows, ensuring the smooth and efficient operation of the department. Continuously evaluate and implement improvements to enhance workflow and productivity. This also includes ensuring that medical records payments are received, as applicable, prior to records being released.

Work Distribution

Coordinate the distribution of tasks among medical records staff, ensuring that responsibilities are appropriately assigned, and deadlines are met. Monitor work progress to ensure accuracy and timely completion. This also includes ensuring that all incoming phone calls are answered in real time as well as incoming faxes being reviewed and triaged the same day.

Medical Record Maintenance

Ensure proper organization, storage, and maintenance of both electronic and paper medical records, adhering to health information management standards and applicable regulations.

Compliance And Privacy

Ensure that all medical records are handled in strict compliance with HIPAA (Health Insurance Portability and Accountability Act) and other relevant federal, state, and local privacy regulations. Assist in audits and ensure appropriate safeguards are in place for patient data.

Record Retrieval And Distribution

Coordinate the timely retrieval and distribution of medical records for clinical staff, patients, and authorized third parties, ensuring that requests are processed promptly and efficiently while safeguarding patient confidentiality.

Collaboration

Collaborate with clinical and administrative teams to ensure seamless integration of medical records with other healthcare operations. Provide support and guidance to team members and assist in resolving any record-related issues or challenges.

Reporting And Documentation

Prepare regular reports on the status of medical records requests, departmental productivity, and compliance metrics. Maintain accurate logs and documentation for auditing purposes.

Training And Support

Provide training and ongoing support to medical records staff regarding policies, procedures, and technology platforms used for managing medical records. Ensure staff remain up to date with regulatory changes and best practices.

Additional Functions & Responsibilities

Professional positive attitude, vision, understanding of customer service principals, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position.

Job Qualifications/Requirements

• High school diploma or equivalent required; associate’s degree in health information management or related field preferred.
• Minimum of 2-3 years of experience in a medical records department, preferably in a healthcare or FQHC setting.
• Strong knowledge of HIPAA regulations, medical recordkeeping standards, and healthcare privacy laws.
• Excellent organizational skills and ability to manage multiple priorities effectively.
• Strong communication skills and ability to work collaboratively within a team environment.
• Proficient with electronic health records (EHR) systems and general office software (Microsoft Office Suite, etc.).
• Ability to work independently and proactively identify areas for process improvement.
  
  

Standard Requirements

• Supports the Mission and Values of Optimus Health Care, Inc.
• Supports, cooperates with, and implements specific procedures and programs for:
• Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
• Confidentiality of all data, including patient, employee, and operations data.
• Quality Assurance and compliance with all regulatory requirements.
• Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.
• Supports and participates in common teamwork:
• Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.
• Uses tactful, appropriate communications in sensitive and emotional situations.
• Follows up as appropriate with supervisor and co-workers regarding reported complaints, problems and concerns.
• Promotes positive public relations with patients, family members and guests.
  
  

Working For Optimus

• OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function.
• 100% Outpatient Setting
• Excellent health & welfare benefit options
• Competitive Compensation
• Optimus and its caring, multilingual staff proudly serve our community in a patient-centered environment.
  
  

Optimus is an Equal Opportunity Employer