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Shift Coordinator - Residential

Options for Southern Oregon
Options for Southern Oregon Salary
Medford, OR Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/20/2025

$5,000 HIRING BONUS (Prorated by FTE)

  • Benefits include:
    • Family medical, dental, long-term disability, 403(b) plan with 6% match, and more.
    • Generous paid time off policy. (Annual accrual up to 208 hours - based on FTE status and available to use upon accrual). Plus, 11 paid holidays annually.

Bonus Applicable to external applicants only, and limitations for re-hires will apply.


Schedule: Monday-Friday 12:30pm-9:00pm


Overview

The Shift Coordinator is a Qualified Mental Health Associate (QMHA) who assists in the care and treatment of residents with psychiatric disabilities. The shift coordinator helps to organize residents’ daily activities by making staff assignments and coordinating daily activities. Assists with personal care activities including daily personal care documentation, and provides daily skills training activities to assist clients in meeting goals. Passes medications to clients as needed. Works with program manager to develop and implement staffing schedules. Ensures all shifts are covered according to agency staffing plan and seeks management guidance when necessary. Provides QMHA coverage for facility. Provides direction and consultation to line staff, with guidance from program manager. Problem solves issues and responds to crisis within the program and assists staff when needed.


Responsibilities

In collaboration with the program manager, develops facility-staffing schedule. Ensures all shifts are covered and works to fill any vacancies. The shift coordinator will fill in for vacant shifts by providing QMHA coverage and performing QMHA duties.

Assists residents with personal care and skills training activities, and documents these services.

Coordinates and assigns staff to resident care activities and activities. Develops and maintains therapeutic client relationships, with close adherence to client-directed services.

Administers medication according to physician orders within the scope of a QMHA as required by unit; keeps mandatory documentation pertaining to medication.

Acts as shift lead by providing direction and consultation to line staff in the program manager’s or clinical supervisor’s absence.

Provides timely accurate documentation using appropriate psychosocial terminology that meets or exceeds billing criteria. Adheres to the Oregon Administrative Rules (OAR) and standards of care.

Monitors safety and security of the treatment environment per policy.

Assists in management of behavioral emergencies.

Plans and coordinates recreational activities and outings and involves residents in the events. Attends activities as needed to ensure their success.

Promotes social, dietary and hygiene skills; reports dietary concerns to appropriate parties.

Attends all mandatory meetings, participates in weekly individual and group supervision. Maintains positive working relationships. Works as an active and cooperative member of treatment team.

Transports clients to facilitate client-directed services and is required to drive.


Qualifications

Bachelor’s (BA/BS) Degree in a human services field OR three years of experience providing services in a similar setting with individuals who have emotional and/or mental disabilities and/or developmental disabilities, OR a combination of education and experience that provides the incumbent with the desired skills, knowledge, and abilities required to perform the job.

Must be a QMHA on the Mental Health & Addictions Certification Board of Oregon (MHACBO) registry.
-OR-
Meet eligibility qualifications to register with MHACBO.

Please visit www.mhacbo.org for more information.

Candidates must be able to use e-mail, compose documents, save and locate documents electronically, and learn to use our Electronic Health Record (EHR) system. Proficiency in Word and other MS Office applications preferred.

Must pass state-required background and DMV checks; possess a valid OR driver's license and a satisfactory driving record to transport clients. Candidate must be able to work independently and flexibly, under general supervision.

Possess mature attitude and sensitivity to the needs of people who have a chronic mental illness; understanding of HIPAA laws regarding confidentiality of privileged information; ability to follow verbal and written instructions; ability to work independently and with staff as agency needs dictate.

Options for Southern Oregon recognizes that in order to best serve the healthcare needs of our communities and fulfill our mission, we must learn, grow, incorporate, and value the principles of diversity, equity, and inclusion in our work and in our lives. We are committed to the continued development of an aware, diverse, and culturally responsive workforce and an organizational culture that is supportive and affirming for all staff and clients. Options acknowledges that incorporating EDI principles in our practices is an ongoing learning process and we are committed to using our voice to effect positive change. We recognize that making an impact on health inequities in our community will take more than just a statement and, to this end, our goals, planning, and actions aim to promote and develop equitable and effective health care services to reflect the needs of our diverse communities.

Options for Southern Oregon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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