What are the responsibilities and job description for the Palo Alto Engineer - TS/SCI with FS Poly| Ft. Meade, MD position at Optiv Security, Inc.?
A Level II Engineer is an individual who can operate independently and will be entrusted with delivering success for Optiv ClearShark's customers to achieve predetermined goals aligned with a statement of work. To be successful in this role, a Level II Engineer will be expected to specialize in a capability aligned with Optiv ClearShark's service practices while also contemplating which future opportunities they would like to explore. They will be expected to execute all tasks provided in a statement of work in a timely fashion and to communicate any unexpected complexities that may arise to senior leadership. This individual may be the most senior engineer on a project and will be expected to assist Associate and Level I Engineers with tasking. Excellent communication skills are essential for this role, as these individuals will interact with clients regularly.
How you'll make an impact
- Have an advanced understanding of the chief technologies they will be responsible for.
- Have an initial understanding of major technologies that will surround the chief technology in their environment.
- Possess the ability to make sense of complex information to effectively solve problems, reaching out to mentors for guidance when necessary and providing mentoring to Associate and Level I Engineers who may require it.
- Spend 5% of their time focusing on developing corporate strategy, assisting with brand identity, and support operations.
- Spend 10% of their time focusing on training and fine-tuning skills.
- Spend 85% of their time on engagement delivery.
- Engagement Delivery.
- Execute all tasks outlined in the scope of work and follow standard operating procedures with minimal oversight.
- Work with clients to analyze and understand their needs and objectives.
- Collaborate with Senior Engineers on more complex engagements.
- Aid Associate and Level I Engineers on sophisticated tasking.
- Prepare to lead technical discussions with the client in the event a Senior Engineer is not present on an engagement.
- Provide technical support and troubleshooting assistance to clients during and after project implementation.
- Serve as a level of mentorship for Associate and Level I Engineers.
- Escalate complex issues to the appropriate teams or engineers as necessary.
Document project progress, issues, and resolutions in a concise and timely manner.
What we're looking for
What you can expect from Optiv
EEO Statement
Optiv ClearShark is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.
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