What are the responsibilities and job description for the Collaboration Engineer position at Optomi?
O365 Collaboration Engineer
*Location: Hybrid in NYC or NJ Office.*
We are seeking a highly skilled O365 Collaboration Engineer to support, implement, and optimize enterprise collaboration tools such as Microsoft 365, Dropbox, SharePoint, Microsoft Teams, and Skype for Business. This role is responsible for managing and improving end-user collaboration services, ensuring seamless productivity across the organization. The ideal candidate will have a strong background in Microsoft cloud technologies, Office 365 administration, Exchange, Active Directory, and PowerShell scripting.
What the Right Candidate will Enjoy:
- Remote Flexibility!
- Drive the adoption and optimization of enterprise collaboration technologies!
- Be part of a global technology authority, working with cross-functional teams!
- Opportunities to expand your expertise in cloud collaboration, automation, and IT infrastructure!
Experience of the Right Candidate:
- 5-7 years of experience managing Microsoft 365, Exchange, Teams and SharePoint.
- Strong expertise in Exchange 2016/2019 and Exchange Online (O365).
- Hands-on experience with Active Directory, ADFS, Domain Servers, and DNS.
- Experience with O365 migrations (On-prem to Cloud).
- Proficiency in PowerShell scripting for automation and administration.
- Knowledge of networking principles, firewalls, and bandwidth optimization for collaboration tools.
- Experience with Microsoft EMS (Enterprise Mobility Suite), AirWatch, ActiveSync, and Intune preferred.
- Strong understanding of ITIL, Change Management, and Service Automation.
- Experience supporting telephony, video conferencing, and collaboration devices.
Responsibilities of the Right Candidate:
- Maintain and support Microsoft 365, Dropbox, SharePoint, Skype for Business, Microsoft Teams, and Polycom video conferencing.
- Deploy, configure, and optimize enterprise collaboration solutions to improve productivity and user experience.
- Manage O365 licenses, costs, and usage reporting to optimize efficiency.
- Support and maintain Exchange (on-prem & O365), including migrations, archiving, and disaster recovery solutions.
- Manage and troubleshoot Active Directory, LDAP, ADFS, DNS, and Azure AD Sync for seamless authentication and access control.
- Ensure network and bandwidth optimization to support collaboration tools effectively.
- Implement PowerShell scripting to automate administrative tasks and service management.
- Leverage ITIL best practices, ServiceNow, and change management processes for seamless service delivery.
- Ensure security, compliance, and governance policies are enforced across collaboration platforms.
- Provide technical support, troubleshooting, and issue resolution for collaboration tools.
- Assist in user adoption, training, and process improvements to enhance end-user experience.
- Maintain clear documentation of system configurations, policies, and procedures.
Salary : $52 - $58
