What are the responsibilities and job description for the Computer Operator position at Optomi?
IT Computer Operator / On-Site / Part-Time Weekend Shift
Optomi in partnership with a local Insurance provider is looking for a part-time IT Computer Operator to join our team! This position will work within our data center and ensure the timely completion of our scheduled batch cycles and supporting operation workflows.
Operate, monitor, and support our client’s IT infrastructure and Data Center environments. Ensure the timely completion of all scheduled batch cycles and process workloads during the shift, as well as support the workflow of computer operations. Contribute to a positive customer support experience and build rapport and trust with business partners and application teams.
What the Right Candidate Will Enjoy:
- Consistent and stable work schedule.
- Engaging with enterprise data center assets.
Experience of the right Candidate:
- 5 years of experience as an operator in a data center environment.
- Knowledge of service management software. ServiceNow experience is a plus.
- Knowledge of workflow automation software. Control-M experience is a plus.
- Knowledge of monitoring software. SolarWinds experience is a plus.
- Experience with both mainframe and distributed systems operations.
Expected Work Duties:
- Identify and resolve, in a timely fashion, issues that interrupt or adversely affect the normal workflow of system processing. Engage the appropriate support teams and/or coordinate the resolution of issues and incidents according to established procedures.
- Work to ensure daily or nightly batch processing is completed on time and computer systems are available as scheduled.
- Work with senior and lead operations staff to perform daily approved changes according to defined technical standards as instructed.
- Control physical access to the facility and monitor the physical state of all aspects of the Data Center.
- Monitor application processing, networking, and all Data Center hardware and software, taking appropriate actions according to defined procedures as issues arise.
- Document shift activities and incidents according to defined procedures.
- Conduct walkthroughs of the Data Center to verify there are no physical issues.
Salary : $25 - $32
