What are the responsibilities and job description for the Optum Services, Inc. is hiring: Senior Manager, UX Research in Eden Prairie position at Optum Services, Inc.?
Optum Services, Inc. Senior Manager, UX Research in Eden Prairie, Minnesota
EMPLOYER : Optum Services, Inc.
JOB TITLE : Senior Manager, UX Research
LOCATION : 1 Optum Circle, Eden Prairie, MN 55344 (Telecommuting available from anywhere in the U.S.)
DUTIES :
Plan, direct, or coordinate activities in such fields as architecture and engineering or research and development in these fields. Duties include :
- Work directly with consumers, employers, and customer service agents to define how a premium healthcare benefits experience looks and feels and translate those findings into actionable next steps for design, product, and engineering;
- Collaborate closely with engineers, product owners / managers, and designers to ensure the solutions we ship are aligned with users' needs and goals;
- Evangelize the value of UX Research & Strategy, focusing on business value and risk mitigation;
- Execute strategic and tactical research across a large pillar of the business;
- Manage a team of UX researchers, supporting them in work prioritization, methodological selection, and insights translation;
- Work with adjacent research teams to create a cadence for collaboration / sharing.
REQUIREMENTS :
Employer will accept a Master's degree in Human Centered Design, Human Computer Interaction, Psychology, or a related field and two (2) years of experience in the job offered or a related computer occupation. Position requires two (2) years of experience in the following :
RATE OF PAY : $178,589 - $194,027 / per year
Please email your resume to GlobalRecruitment@uhg.com and reference job #2269032.
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Salary : $178,589 - $194,027