What are the responsibilities and job description for the Business Development Manager position at Optus?
We’re not just another IT services firm—we’re architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we’re seeking sharp, results-driven professionals to join our team and push the boundaries of what’s possible.
At Optus, we’ve cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages its expertise and commitment to customer experience to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you’ll be part of a dynamic force that’s setting new standards in IT service excellence.
Scope: The Business Development Manager drives sales of hosted communications products. This role is responsible for acquiring new customers, generating leads, and building relationships with prospects. They may also sell to defined customers with quotas for new revenue growth and/or product line growth, provide prospective customers with all services offered, work with customers to create solutions for their needs, and consult throughout the sales process. Responsible for onboarding new customers and driving customer relationships at a strategic level. Must be energetic, well-spoken, and eager to close sales and increase revenue. They will model the appropriate behavior regarding Optus’ Core Values and Code of Ethics Policies and support Optus’ team approach to Quality.
Responsibilities
Direct supervision over --- None
Requirements
Our National Account prospects are large remote sites with more than 50 locations. The key decision makers are executive-level: CIO, CTO, CEO. Our approach is to demonstrate a thorough understanding of their challenges and emphasize that Optus can alleviate those obstacles at the best value for the investment. The top needs of these accounts are reliable and trustworthy relationships with high-touch, high-quality, consistent service and technology solutions that fit their business strategy.
The Culture
With thirty years of business communications expertise, we have a vision to evolve the way companies manage their communications systems. In our long-range plans, there are three common themes: we help our customers to solve complex challenges with experiences that matter, we invest in our people and processes—always driving forward with integrity, and Optus will help our customers to build a smarter more agile tomorrow.
Physical Demands/Working Conditions
Occasional travel to offsite customer locations as needed. Ability to read, write, and communicate both orally and written to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to lift and/or carry up to 25 lbs. periodically throughout workday. Ability to stand, walk, climb stairs, sit in one place, squat, and kneel continuously throughout day. Ability to reach, bend, and twist continuously throughout day. Ability to use hands for gripping and squeezing, as well as repetitive hand and wrist motions. Ability to work together effectively and professionally with internal and external customers.
Optus is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.
At Optus, we’ve cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages its expertise and commitment to customer experience to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you’ll be part of a dynamic force that’s setting new standards in IT service excellence.
Scope: The Business Development Manager drives sales of hosted communications products. This role is responsible for acquiring new customers, generating leads, and building relationships with prospects. They may also sell to defined customers with quotas for new revenue growth and/or product line growth, provide prospective customers with all services offered, work with customers to create solutions for their needs, and consult throughout the sales process. Responsible for onboarding new customers and driving customer relationships at a strategic level. Must be energetic, well-spoken, and eager to close sales and increase revenue. They will model the appropriate behavior regarding Optus’ Core Values and Code of Ethics Policies and support Optus’ team approach to Quality.
Responsibilities
- Entering project orders
- Process RMA equipment returns for warranty advance replacements and/or account credits.
- Assist with periodic inventories and cycle counting.
- Proficient in using Accounting Seed & Salesforce to accomplish all respective duties
- Follow all processes and procedures
- Other duties or tasks as assigned by Supervisor
Direct supervision over --- None
Requirements
- Bachelor's degree (BA/BS)
- 5 years of experience in new business development; 2-3 years of which was in the telecom or tech industry
- To be successful, the candidate must be a self-starter, driven with a good work ethic
- Up to 75% travel
Our National Account prospects are large remote sites with more than 50 locations. The key decision makers are executive-level: CIO, CTO, CEO. Our approach is to demonstrate a thorough understanding of their challenges and emphasize that Optus can alleviate those obstacles at the best value for the investment. The top needs of these accounts are reliable and trustworthy relationships with high-touch, high-quality, consistent service and technology solutions that fit their business strategy.
The Culture
With thirty years of business communications expertise, we have a vision to evolve the way companies manage their communications systems. In our long-range plans, there are three common themes: we help our customers to solve complex challenges with experiences that matter, we invest in our people and processes—always driving forward with integrity, and Optus will help our customers to build a smarter more agile tomorrow.
Physical Demands/Working Conditions
Occasional travel to offsite customer locations as needed. Ability to read, write, and communicate both orally and written to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to lift and/or carry up to 25 lbs. periodically throughout workday. Ability to stand, walk, climb stairs, sit in one place, squat, and kneel continuously throughout day. Ability to reach, bend, and twist continuously throughout day. Ability to use hands for gripping and squeezing, as well as repetitive hand and wrist motions. Ability to work together effectively and professionally with internal and external customers.
Optus is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.
