What are the responsibilities and job description for the Entry Level Customer Support Representative position at Opulence Inc.?
We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Entry Level Customer Support Representatives use a team approach to achieve exceptional service levels for our clients and external customers.
Are You?
- Passionate about entrepreneurship
- Unstoppable in the pursuit of achieving your goals
- Driven to learn new techniques continuously
- Relatable to diverse groups of individuals
- Looking for growth opportunities
- Eager to grind and get your hands dirty!
What you're responsible for:
- Manage customer complaints efficiently and ensure a resolution promptly
- Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships
- Provide product and service information to resolve issues and serve customers in person
- Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals
- Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion
- Keep office and conference room areas clean, sanitized, and maintained
- Display a positive composure and enthusiastic tone while assisting customers
What we look for:
- Someone with experience in Hospitality, Restaurant, or Service industries
- Someone eager to derive their success
- Someone cheerful and enthusiastic about taking on new avenues
- Someone creative and able to think outside the box
- Someone who assists in making others feeling comfortable and building meaningful relationships
- Someone who excels in a team environment as well as independently
This is an in-office position that is set to start immediately, so we are looking for an individual that is local to New Hyde Park and able to start in 1-2 weeks.
Hours Of Operation: 10:00am - 6:00pm
#LI-Onsite
Salary : $38,000 - $48,000
