Full Time / Entry Level Customer Service Representative

Customer Service Representative Job Purpose:

Attract and serve customers by providing product and service information through community outreach and marketing promotions!

Do you want to be a manager but don’t have the experience? In this position, you can also get involved in our management training!

Customer Service Representative Job Duties:

• Attract potential customers by answering product and service questions. Suggest information about products and services
• Open customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Contribute to team effort by accomplishing related results as needed
  
  

Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Some Reasons Why We're Excited!

• Meet great people and network!
• Work with Fortune 500 clients!
• Be a part of a team!
• Opportunities for progression!
• Stimulating environment!
• Opportunity to travel!
  
  

Send in your resume if you're a team player with a positive attitude!

This is an in-office position that is set to start immediately, so we are looking for an individual that is local to Monroe, NY and able to start in 1-2 weeks.

Hours Of Operation: 10:00am - 6:00pm

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