What are the responsibilities and job description for the Industry Coordinator position at OPUS INSPECTION TECHNOLOGIES INC?
Qualifications
- High school diploma or equivalent (college preferred).
- Experience with Auditing and Inspection Maintenance, preferably in vehicle services industry a plus.
- Strong interpersonal skills including effective listening and the ability to interact well with customers and personnel.
- Excellent verbal, written, and organizational skills.
- Experience with working with Microsoft Office products (i.e., Microsoft Word, Microsoft Excel, Outlook), including intermediate to advanced Excel skills.
- Comprehensive knowledge of service station/repair industry a plus.
Working Conditions
Working conditions are normal for an office environment.
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
Requirements:Job Purpose
This position is responsible for coordinating the electronic certificate program. Also, acts a support to the Industry Manager to assist station personnel with the application process, certification and recertification, compliance requirements, and inspector related items.
Responsibilities
- Coordinate inspector electronic certificate program by:
- Registers stations for Automated Clearing House (ACH).
- Updates ACH accounts.
- Reconciles ACH returns.
- Transfers, reissues, and cancels certificates as needed.
- Professionally interacts with station representatives and inspectors regarding program policies/procedures, technical issues, problem resolution, and electronic certificates.
- Responds to emails and follows up with station personnel daily.
- Reviews and processes inspector applications.
- Helps track and assists stations and inspectors with contract compliance and documentation requirements.
- Creates inspector certificates and identification cards, includes coordinating biometric (finger vein) enrollments.
- Assists and works with Opus's Quality Assurance personnel to identify program or policy outliers, includes performing subject specific training for station and inspection personnel as needed.
- Schedules inspector trainings, distributes materials and prepares classroom.
- Periodically assists with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS).
- Participates in meetings and conferences as needed.
- Performs other duties as required.
