What are the responsibilities and job description for the NetSuite Administrator position at Opus IVS - US?
Description:
Company Overview
At Opus IVS, our mission is to drive advancement in the automotive industry by assisting customers with complex vehicle repairs. Guided by our core values of Customer Focus, Innovation, Collaboration & Teamwork, and a Results-Driven approach, we continually strive to develop advanced technology that empowers us to fulfill our mission.
Opus IVS technology & products has been a leader in the industry since the late 90's. Opus IVS offers modern collision shops an integrated platform of leading diagnostics and calibration solutions, anchored by expert technicians and cutting edge, patented technology.
Job Overview
The NetSuite Administrator will be responsible for the configuration and maintenance of the NetSuite Enterprise Resource Planning (ERP) software to help Opus IVS maximize its workflow and achieve its organizational goals.
This role is responsible for staying current of the new NetSuite features and provide recommendations for improvements. You will work closely with IT (Information Technology), Finance, Operations and Platform Software departments to create, integrate, and maintain high-performing process that will streamline business needs.
Responsibilities:
- Administer the NetSuite platform
- Engage with end users to grasp business necessities thus allowing the most effective solutions to issues
- Provide technical assistance to end-users along with holding training sessions on user adoption
- Manage implementation process for ERP and Customer Relationship Management (CRM) system integration
- Primary point of contact to NetSuite Support
- Providing front line support with regards to all aspects of NetSuite and data maintenance
- Planning, reviewing, and customizing NetSuite as needed to meet needs of staff
- Development and maintenance of custom application extensions using system API and third-party tools
- Developing, documenting, and following formal policies, procedures and protocols for changes, customization, standards, usage, etc.
- Transpose reports to necessary outlets (Google, Salesforce, etc.)
- Support accounting tasks: AP, AR, GL, and fixed assets
- Source business requirements and processes and translate into deliverable tasks across various business units
- Develop and maintain saved searches, reports, key performance indicators (KPIs), and dashboards
- Other duties as assigned
Qualifications:
- NetSuite Administrator Certification preferred
- Bachelor's degree in relevant discipline
- 3 to 5 years of hands-on experience with NetSuite administration
- Extensive experience as a business systems analyst
- Fully efficient in custom record types, fields, forms, roles and permissions, page layouts, searches and reports, and NetSuite data model
- Strong working experience with CRM or ERP systems
- Experience overseeing NetSuite integration, implementation, and testing
- Ability to support data import process and migration
- Maintenance of NetSuite updates
- Ability to create configurations and customizations of NetSuite to meet the business needs
- Familiar with the NetSuite dashboard and can provide users with relevant reports and KPIs
- Strong understanding of billing, payments, A/R, general ledger, revenue recognition, planning, audit, and reporting
- Familiar with Zone billing system a plus
- Background in network administration is a plus
WHAT WE OFFER:
- Competitive Pay: We know your value and we're not afraid to pay for it. We offer a competitive total compensation plan including salary, bonuses, tuition reimbursement, and a match contribution to your 401k.
- Time Off: Besides our competitive paid time off package, employees receive paid holidays and floating holidays.
- Benefits: We offer a comprehensive benefits package, including all the necessities such as medical, dental, and vision.
- Opportunity: to be a part of a fast-growing company working to make the world safer!
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by state, federal, or local law.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
