What are the responsibilities and job description for the Front Desk Concierge/ overnights position at Opus Operations?
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Register guests ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Assist guests with inquiries, requests, and complaints, providing excellent customer service
- Maintain a clean and organized front desk area
- Coordinate with other staff to ensure smooth operations
Skills:
- Experience working in Concierge or Receptionist setting
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Proficient in using front desk software and other office equipment
- Ability to transcribe information accurately and maintain confidentiality
- Outstanding customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Ability to work independently as well as part of a team
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
If you are looking for an opportunity to join a dynamic team in the hospitality industry, we invite you to apply for the position of Front Desk Agent. We offer competitive pay, opportunities for career growth, and a positive work environment. Apply today!
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Night shift
- Weekends as needed
Application Question(s):
- Are you available to work 7pm-12am? Every Friday
Experience:
- Front desk: 2 years (Preferred)
- Concierge: 2 years (Preferred)
Work Location: In person
Salary : $16
