What are the responsibilities and job description for the Front Desk Concierge /Weekends position at Opus Operations?
```Job Summary```
We are seeking a highly organized and detail-oriented Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service. The ideal candidate will have excellent communication skills, strong organizational abilities, and a friendly and professional demeanor.
```Responsibilities```
- Greet guests and provide them with a warm welcome
- Check guests in and out efficiently and accurately
- Answer phone calls and respond to guest inquiries in a timely manner
- Maintain the cleanliness and organization of the front desk area
- Coordinate with other hotel departments to ensure guest satisfaction
```Requirements```
- Previous experience in customer service or hospitality preferred
- Proficient in using QuickBooks, Google Suite, and other office management software
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Professional phone etiquette and customer service skills
- Ability to work well under pressure in a fast-paced environment
- Attention to detail and accuracy in handling guest information
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 12 hour shift
- Weekends only
Application Question(s):
- Are you available to work 7am-7pm Saturdays?
- Are you available to work 7am-7pm Sundays?
Experience:
- Front desk: 2 years (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
Work Location: In person
Salary : $16
