What are the responsibilities and job description for the Front Desk Concierge position at Opus Operations?
```Overview```
We are seeking a friendly and organized Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.
```Duties```
- Greet guests in a warm and welcoming manner
- Answer phone calls and respond to guest inquiries
- Provide information about amenities, local attractions, and dining options
- Handle guest complaints or concerns with professionalism and empathy
- Maintain a clean and organized front desk area
```Qualifications```
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Strong attention to detail
- Ability to multitask and prioritize tasks effectively
- Professional appearance and demeanor
If you are looking for an exciting opportunity to be part of a dynamic team, please apply today!
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Application Question(s):
- Are you available to work 3pm-11pm?
- Are you available to work 11pm-7am?
Experience:
- Front desk: 2 years (Preferred)
- Concierge: 2 years (Preferred)
Language:
- English (Required)
Work Location: In person
Salary : $16
