What are the responsibilities and job description for the Cloud Solution Engineer 4 position at Oracle?
Technical Expertise:
- Lead the technical pre-sales process for complex deals, acting as the solution architect for clients.
- Guide clients through their cloud adoption journey, crafting creative solutions and advocating for their needs.
- Manage cross-functional teams to drive customer momentum and ensure successful implementations.
Strategic Growth and Customer Advocacy:
- Develop strategic relationships with key stakeholders to understand business goals and create tailored roadmaps.
- Leverage customer insights to develop best practices and assets that accelerate cloud adoption across the company.
Customer Success and Mentorship:
- Plan and execute successful customer events and launches, collaborating with support and engineering for seamless transitions.
- Provide technical mentorship to junior sales consultants, fostering a strong knowledge base within the team.
Technical Depth:
- Experience with open-source solutions like Kubernetes, Redis, MongoDB, Kafka, and OpenSearch is a strong plus, with a history of contributing to open-source projects being particularly valued.
- Possess in-depth knowledge in at least two of the following areas:
- GenAI
- LMOps /LLMOps
- IT operations/DevOps
- Database systems
- Networking
- Cyber Security
- Service architecture/ Micro Services/Service Mesh
- Cloud-native application development
- Hosted services
- Storage systems
Career Level - IC4
Responsibilities:
Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies.
