What are the responsibilities and job description for the Implementation Consultant Hospitality OPERA position at Oracle?
Oracle Hospitality delivers integrated technology solutions for hotel property management, casino and gaming, cruise, sales and events, and more. With guest expectations always evolving, hospitality operators need the right property management to drive innovations to deliver exceptional guest experiences. Oracle's cloud-based hotel software solutions accelerate the process with the simplest integration of best-of-breed solutions, regardless of their origin. With Oracle Hospitality, our customers can elevate their hotel operations, and create guest moments that matter.
The EMEA Consulting team is looking for a passionate Implementation Consultant to deliver our portfolio of solutions to our hotel customers.
The Implementation Consultant is a key team member for successful project delivery and works very closely with the Project Manager to keep all project stakeholders informed of progress and challenges with the delivery activities regularly through to successful project completion.
What you'll do
You will be responsible for the installation and configuration activities, manager and end-user training, customer live processes and post-live assistance. These activities are performed either on-premises or remotely.
Your role will be to provide the delivery of our Oracle Hospitality OPERA technology suite to our customers. You will guide implementation, configuration, training and go-live practices. Collaborate with Sales & Presales Representatives, Hotel Consulting Implementation Manager, Project Management Team and other team leaders. You will operate under minimal supervision and achieve results through strong subject matter expertise, leadership, collaboration and teamwork.
- Installation and configuration of the Hotel PMS System OPERA/OPERA Cloud with all modules
- Experience installing/configuring/training OPERA PMS systems
- Submit timely and accurate project status and other required reportingProvide application training
- Be familiar with and adhere to the latest training and installation standards and procedures
- Work with customers to ensure that contractual service expectations are exceeded
- Knowledge of hotel management procedures
What you'll bring
- Work effectively with the client at all levels of the organization
- Proven ability to work unsupervised or as a team member in wider company teams
- A self-starter with initiative, drive and strong desire to succeed
- Ability to work under stress and meet deadlines
- Familiarity with Oracle, SQL and Remote Connectivity Applications
- Previous experience in hospitality software products
- Basic working knowledge of Networks, PCs and troubleshooting installation issues
- Analytical problem-solving skills
- Superior communication skills, written and verbal
- English fluently spoken and written is required
What we will offer you
- A competitive salary with exciting benefits
- Learning and development opportunities to advance your career
- Employee resource groups that champion our diverse communities
- Core benefits such as life insurance, and access to retirement planning
- An inclusive culture that celebrates what makes you unique
At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
https://www.oracle.com/corporate/careers/diversity-inclusion/
Career Level - IC3
Qualifications:
5-7 years of experience relevant to this position including 2 years consulting experience preferred. Product or technical expertise relevant to area of focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.Responsibilities:
The successful applicant will be responsible for the installation and configuration activities, manager and end-user training,
customer live processes and post live assistance. These activities are performed either on premises or remotely.
The Implementation Consultant is a key team member for a successful project delivery and works very closely with the
Project Manager to keep all project stakeholders informed of progress and challenges with the delivery activities on a
regular basis through to successful project completion.
Part of this role is taking ownership of the completion and maintenance of all company paperwork in a timely, accurate and
efficient manner in line with Oracle guidelines. We expect this person to attend any relevant training course which is set to
improve knowledge and expertise on the Oracle Hospitality solutions.
